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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,974 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,974 reviews

October 07, 2021

David was great to work with. Great communication, sense of urgency, and client care. I will be buying all of my Mercs from this team. Chris was also very helpful in working out all the finance details of More

by justjohnee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Canales
Oct 11, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! We appreciate your great comments about David and Chris to help you secure your new G-Wagon at Mercedes-Benz of Grapevine. We hope to continue doing business with you as well moving forward. Congrats on your new G63!

October 06, 2021

Very responsive and respectful. The sales experience was great. No pressure, all questions . Darrin Cline is a great sales representative. Attentive, calm, responsive. More

by Rnicholspc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin Cline
Oct 11, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! We are happy you had an elevated experience at Mercedes-Benz of Grapevine with Darrin Cline. We appreciate your kind words about Darrin and hope you were able to build trust with our team throughout this experience. Congrats on your new Mercedes-Benz!

October 06, 2021

Bria’s communication was impeccable. There was a delay in getting my vehicle from Germany, but she kept me updated along the way. She is friendly and knowledgeable. I would highly recommend working with Bria More

by Kristinbstad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bria Harrison
Oct 11, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! We are happy to hear that you were able to connect with Bria at Mercedes-Benz of Grapevine. Bria is an exceptional communicator and always works to deliver an elevated experience from start to finish! Congrats on your new car!

October 01, 2021

Bria Harrison is, without question, the finest leader in the automotive industry we have ever encountered! I have owned many Mercedes Benz Motor Cars for over 40 years, from C Class, to E Class; from Diesel More

by Island_dcb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bria Harrison
Oct 04, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! Wow, what a glowing review of Bria! She does work endlessly to ensure that her clients enjoy an elevated experience and knowing that she went an extra mile to make sure you and your wife were happy is amazing. Your new AMG E 63s is also one of the prettiest vehicles we have ever seen. We hope you enjoy your new ride and hopefully we can work with you again in the future. Congrats on the new AMG E63s!

Oct 04, 2021 -

Island_dcb responded

You bet!! The review I wrote came from the heart!! Bria was that interested in exceeding our complete satisfaction, and ensuring that the Grapevine Mercedes Dealership was incredibly well represented through her diligent efforts!! Talent, leadership, and just good old fashion hard work is very very difficult to come by in today’s world, much less retain for the long view on strategic planning. Bria is an absolute thoroughbred…she’s on her way to shine the brightest of all stars in the Galaxy!! Mark my words, because it’s absolutely true!!! Thank you, Creager Brown.

October 01, 2021

Marty did a great job helping us get the car we wanted. It was honestly the easiest car sale we’ve ever been through compared to other dealerships. He also had a great attitude would recommend him as a sal More

by Holguinvalerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Marshall
Oct 04, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! We are happy to know that you worked with Marty on the purchase of your new car. He always goes above and beyond to build trust with his Mercedes-Benz of Grapevine clients and deliver an elevated experience with every opportunity. Congrats on your new Mercedes-Benz!

September 30, 2021

Fantastic customer service! David made the entire process seamless. Would highly recommend him to anyone! More

by Verpat98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Canales
Oct 04, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! David is always striving to deliver elevated experiences and we are glad to know you were able to build trust with him during your visit. Congrats on your new car!

September 29, 2021

Excellent experience. I am so grateful to have received such dynamic service. Thanks for going the extra mile and providing outstanding customer service. More

by Swinbush1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Lockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! We are thrilled to hear that you enjoyed an elevated experience at Mercedes-Benz of Grapevine with Rodney Lockett. As you mentioned he went the extra mile to ensure that you had a positive vibe at our dealership. Congrats on your new purchase!

September 29, 2021

Don was so helpful when buying my first car!!! Loved his happy personality and he always answered my questions in a simple way. 10/10 recommend! More

by morganecook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Colonne
Oct 04, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! First of all, welcome to the Mercedes-Benz of Grapevine family. We are happy that you found us and worked with Don to enjoy an elevated experience with your first car purchase. Congrats on your new Mercedes-Benz!

September 29, 2021

Mr Colonne did all he could to find the vehicle with the specifications I gave him. He stayed in contact with me even when I was out of state for work. More

by lamaisonkrafts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Colonne
Oct 04, 2021 -

Mercedes-Benz of Grapevine responded

Thank you! We really appreciate your kind words about Don and his ability to stay in contact with you while you were out of state. His ability to deliver an elevated experience and communicate with you until you could pick up your vehicle at Mercedes-Benz of Grapevine is awesome. Congrats on your purchase!

September 26, 2021

We were very happy with the service we received, from when we walked in to first see the car to months later when our new car was delivered. Robert Pickett really took care of us and answered all of our More

by Aziz Rajwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pickett
Sep 27, 2021 -

Mercedes-Benz of Grapevine responded

Thank you, Aziz! We are happy to hear that you were able to enjoy your Mercedes-Benz of Grapevine experience from the moment you walked in a few months ago to taking delivery of your ordered vehicle. Robert is an amazing asset to this team and we hope you all continue to work together in the future. Congrats on your new car!

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