Mercedes-Benz of Grapevine

Darrin was very helpful and went the extra mile to make sure we were happy with our purchase. 10/10 would buy another car from him! sure we were happy with our purchase. 10/10 would buy another car from him! More

This was the best car shopping experience I have ever had! Bria was absolutely outstanding!!! I never enjoy car shopping and she made the whole experience go very smoothly! She listened carefully to our had! Bria was absolutely outstanding!!! I never enjoy car shopping and she made the whole experience go very smoothly! She listened carefully to our wish list, was very professional and went above and beyond our expectations. She made the whole process very easy. As to the car, I am in love! I have been a Mercedes customer for about 10 years. It’s a reliable and great car. The grapevine dealership is my go to dealership ! Thank you Bria for all your wonderful assistance! Rima Idir More

Fantastic young man very helpful did more then expected even delivery of auto.went over car made buying very easy in he y tog car even delivery of auto.went over car made buying very easy in he y tog car More

David is amazing! He made my first Mercedes Benz experience everything! The process was easy and he was very understanding and patient with me. The staff was very friendly and welcoming! Thank you D experience everything! The process was easy and he was very understanding and patient with me. The staff was very friendly and welcoming! Thank you David and Mercedes Benz of Grapevine! I love my brand new car!! More

Worked with Davius Blackshire. Great experience & he was knowledgeable about the product. First time buyer and he got me an incredible rate! Thank you, Davius! knowledgeable about the product. First time buyer and he got me an incredible rate! Thank you, Davius! More

Great job, David handled the transaction all the way Great job, David handled the transaction all the way through very professionally. Everybody at the dealership was very nice and helpful. The finan Great job, David handled the transaction all the way through very professionally. Everybody at the dealership was very nice and helpful. The finance department worked hard to get me the best financing. All and all a very good experience. Thanks More

Very sub par for a Mercedes dealership. I took my 2019 GT53 in for service again for the same problem they claimed to have already fixed. I arrived at the dealership to find out someone had changed my app GT53 in for service again for the same problem they claimed to have already fixed. I arrived at the dealership to find out someone had changed my appointment time without notifying me. They could not accommodate my original appt bc they ran out of loan cars, so they took the liberty to cancel my appt without notice 30 minutes before I arrived. I contacted the service manager, Tony Johnson, and left a message on his vm. Twenty-four hours later with still no return call. Within a few hours I got a call from service (not Tony) to bring my car in, bc they have a loaner car. I took my car in, got the loaner which smelled like an old sweaty gym bag, and I immediately told them. By this time I’m tired and have contractors waiting at my house. They sanitize the car, I take it and notice it has very little gas and 3 tires are low. Who has time for this nonsense? Hopefully they fix my car. More

Great experience Rodney was awesome and we so appreciate not requiring masks because we were ready to buy but decided if masks are required we would leave before even test driving not requiring masks because we were ready to buy but decided if masks are required we would leave before even test driving More

Great buying experience with Darrin J. Cline. The process was easy and smooth. Excellent customer service, he went an extra mile to help me find my new car. A+ was easy and smooth. Excellent customer service, he went an extra mile to help me find my new car. A+ More