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Mercedes-Benz of Grapevine
Grapevine, TX
2,118 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,118 reviews
September 10, 2025
I'm a repeat customer of MB Grapevine. Purchased my second vehicle in just under 2 years from Marco. And outstanding experience from start to finish as always. Marco is hands down the best Purchased my second vehicle in just under 2 years from Marco. And outstanding experience from start to finish as always. Marco is hands down the best salesperson I've ever interacted with. He makes the whole process easy, laid back and very informative. His customer service along with the entire crew at this location is second to none. He lays out several different options and methods to get you into the perfect vehicle that fits your needs. All in a very professional, super friendly and no pressure manner. Marco went above and beyond in helping me pull off surprising my wife with her new GLC 350e. He has earned lifetime customers from my wife and I. Always a pleasure and will return once again down the line. More
by braden.elrod
Employees Worked With
Marco Lopez
September 08, 2025
Mercedes of Grapevine has been great to us. We've been using them for more than 5 years and will continue to use them. Orlando has been our advisor for years and every time we are in need of an We've been using them for more than 5 years and will continue to use them. Orlando has been our advisor for years and every time we are in need of anything he’s always there to help. More
by chaloman08
September 08, 2025
The customer service is what sold me. I loved the car but I loved how knowledgeable and kind Orlando was. He checked in with me but was not pushy and I really appreciated that. I loved the car but I loved how knowledgeable and kind Orlando was. He checked in with me but was not pushy and I really appreciated that. More
by Tysymone
Employees Worked With
September 03, 2025
Marco Lopez and the entire Mercedes-Benz team made my GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. GLS450 purchase truly exceptional. Marco was attentive, professional, and went above and beyond to ensure a smooth and stress-free buying experience. From start to finish, I felt valued as a customer, and the dealership exceeded every expectation. I highly recommend Marco and this dealership to anyone looking for outstanding service and a seamless car buying process. More
by Paul.enloe
August 31, 2025
We had a great experience. Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start Mercedes of Grapevine made the process easier than we have experienced elsewhere. I recommend you reach out with a call or their online chat to start a conversation. Very helpful and personable. More
by MdpTX
Employees Worked With
Marco Lopez
August 30, 2025
Real nice guy he help us a lot with everything we needed 100% recommended he explained pretty good all the options. The car has the future and everything. 100% recommended he explained pretty good all the options. The car has the future and everything. More
by lopezrauld1973
Employees Worked With
Marco Lopez
August 30, 2025
Marco Lopez you are a pleasure to work with and you made the process of purchasing my beautiful GLC300 an amazingly easy experience, thank you so much. Everyone was super nice and very professional! I visit the process of purchasing my beautiful GLC300 an amazingly easy experience, thank you so much. Everyone was super nice and very professional! I visited several dealerships in the area, not just Mercedes Benz. I have to say that this dealership outshined them all in so many ways. I am so pleased that I purchased a Mercedes and that I got it at Mercedes Benz of Grapevine. More
by Johnson.lj278
Employees Worked With
Did not get the lady’s name at the front desk but she was always very professional , Brian Day, Marco Lopez
August 30, 2025
Wonderful experience! Process was painless. Everyone I dealt with was extremely professional. Of all the cars I've purchased over my lifetime, this was absolutely the best Process was painless. Everyone I dealt with was extremely professional. Of all the cars I've purchased over my lifetime, this was absolutely the best! More
by Beth
August 26, 2025
I am forever a customer of Mercedes Benz of Grapevine. From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the mome From Tom Lim, to Peter C. these guys ALWAYS go above and beyond, and make magic happen! The customer service given is second to none!!! From the moment you arrive, start to finish, driving away in a new vehicle, I felt like I was working with family. Grateful to everyone there, and I'll see you guys again for sure!!! More
by Dappergent24
