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Mercedes-Benz of Grapevine
Grapevine, TX
1,999 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,999 reviews
August 29, 2019
Your call are routed to a call center There is never a service advisor available. I left two messages and never received a call back. I went elsewhere to get my car serviced. There is never a service advisor available. I left two messages and never received a call back. I went elsewhere to get my car serviced. More
by Go elsewhere
Employees Worked With
None listed. All I could reach was a call center.
August 28, 2019
Henry was great to work with. Everyone very pleasant and knowledgeable. Kept us updated on process as paperwork and finance approval was being done. Henry was great. Knowledgeable Everyone very pleasant and knowledgeable. Kept us updated on process as paperwork and finance approval was being done. Henry was great. Knowledgeable and if he did not know the answer he found it for us. More
by Matics
Employees Worked With
Henry Flores
August 24, 2019
Love working with Corey We’ve purchased two vehicles through Corey and he and Park Place are always a pleasure to work with! He provides awesome customer service, including We’ve purchased two vehicles through Corey and he and Park Place are always a pleasure to work with! He provides awesome customer service, including he allows you to contact him and he will even arrange your service visits and courtesy cars. We highly recommend Corey and Park Place Grapevine Mercedes!! More
by Gwb
Employees Worked With
August 17, 2019
Great car buying experience. Everyone over at Park Place Motorcars in Grapevine were extremely professional and knowledgeable. They had me in and out quickly. A special thanks to Everyone over at Park Place Motorcars in Grapevine were extremely professional and knowledgeable. They had me in and out quickly. A special thanks to Trevor and a few other guys who stayed late to get me taken care of. Thank you very much. More
by ChrisB555
Employees Worked With
Trevor Mills
August 13, 2019
The Best Car Buying Experience I Have Ever Had My car buying experience was a pleasant one. The sales representative did an excellent job of explains the features of the 350 series suvs. When I d My car buying experience was a pleasant one. The sales representative did an excellent job of explains the features of the 350 series suvs. When I decided what features I wanted - he located the car for me. He also helped me secure my financing for my vehicle. This was the best car buying experience I have ever had! Alejandro Perez was very knowledgeable and helpful. When I picked up my car, Darius Stewart was very Knowledgeable in instructing me about the features of my new car. More
by 1stTIMEMERCEDES2020
August 13, 2019
Austin "Rocks" Austin was awesome, he answered all my questions and concerns. Austin calls and text me on a regular basis to make sure everything is going great, he Austin was awesome, he answered all my questions and concerns. Austin calls and text me on a regular basis to make sure everything is going great, he came to my job to deliver papers and bring my extra set of keys. I have to say myself and my son appreciates everything that was done to make the stress of buying a new car bearable. More
by Jackson. L
Employees Worked With
Austin Houpt
August 02, 2019
Excellence Everyone is professional and friendly. They all want to make sure you are perfectly satisfied with your experience at Park Place. There is NEVER zan Everyone is professional and friendly. They all want to make sure you are perfectly satisfied with your experience at Park Place. There is NEVER zany pressure! More
by Tom
July 20, 2019
Marty and Matt were outstanding Marty and Matt did an outstanding job guiding us through the process of trading in and purchasing a new vehicle. Marty helped us find the car that me Marty and Matt did an outstanding job guiding us through the process of trading in and purchasing a new vehicle. Marty helped us find the car that met the exact specifications we were looking for and Matt worked to get us the best financing available. Big thanks to both of them for making it a world class experience! More
by Seaweed1973
July 17, 2019
Great all around buying experience! Park Place Mercedes in Grapevine provided a great all around experience! Greg Hazlewood knew we were only in the DFW area for a short time, but went Park Place Mercedes in Grapevine provided a great all around experience! Greg Hazlewood knew we were only in the DFW area for a short time, but went above and beyond to make sure we were taken care of. First class dealership and first class team of individuals at Park Place Mercedes in Grapevine! More
by Recommended from Lubbock
Employees Worked With
Greg Hazlewood, Christian OReilly
July 16, 2019
Awesome Park Place Always make us feel like we are the only AND most important customer on the lot. We are never rushed into a sale or “nagged”! Love Park Place in Gra Always make us feel like we are the only AND most important customer on the lot. We are never rushed into a sale or “nagged”! Love Park Place in Grapevine! N More
by Nonnie
Employees Worked With
Scott Najjar
