Mercedes-Benz of Grapevine

Professional & Courtesy My car buying experience has been delt with care and professionalism. Tyler is a great sales man with patience and courtesy. He values time and is My car buying experience has been delt with care and professionalism. Tyler is a great sales man with patience and courtesy. He values time and is time sensitive. Great place - park place More

Beating Purchasing Experience Without a doubt, Tyler provided the best car purchasing experience I have encountered. He explained all of the options and knew all the details about Without a doubt, Tyler provided the best car purchasing experience I have encountered. He explained all of the options and knew all the details about the car and prior history of the vehicle. He was very patient and consistently responded to all communication in a timely fashion. He also held great conversations and was easily approachable and relatable which made the experience in itself worthwhile. More

Excellent Service Purchased a new GLC 63 AMG at Park Place. Grant Adams was the salesman. He was excellent and knows his products! Highly recommend the dealership an Purchased a new GLC 63 AMG at Park Place. Grant Adams was the salesman. He was excellent and knows his products! Highly recommend the dealership and asking for Grant. More

Always good experience I have bought 3 cars from Park Place, and the buying experience had been great. I would recommend park place anytime for their customer service I have bought 3 cars from Park Place, and the buying experience had been great. I would recommend park place anytime for their customer service More

“The best experience I ever had!” I never write reviews or take surveys, with that being said I felt compelled after my experience at Parkplace Motors. My sales representative Jacob I never write reviews or take surveys, with that being said I felt compelled after my experience at Parkplace Motors. My sales representative Jacob Eisenberg was very knowledgeable with the inventory at Parkplace, he was very patient with me and my wife pulling up several cars for us to look over. He answered all of our questions which was very helpful for us to zero in on the car we purchased. Jacob and the staff at Parkplace made our experience purchasing a vehicle absolute best we ever had. Thank you Jacob! More

Best vehicle buying experience ever! Charles (and Grant) made this experience the best. Smooth, easy, able to make the deal I needed. Did not try to sell me something I did not need and Charles (and Grant) made this experience the best. Smooth, easy, able to make the deal I needed. Did not try to sell me something I did not need and gave me pros and cons fo the vehicle I chose, very refreshing. The cons were very few and the pros far outweighed them. I recommend you ask for Charles and you will not regret it. More

OUTSTANDING BUYING EXPERIENCE!!! I would like to start by Thanking Jacob Eisenberg for his transparency, effectiveness, and great customer service skills. From the moment I contacted I would like to start by Thanking Jacob Eisenberg for his transparency, effectiveness, and great customer service skills. From the moment I contacted the dealership to the moment I drove home my experience was extremately pleasent. After looking for a Pre own AUDI Q7 for weeks, I came across the right car at Park Place Motor Car Mercedes in Texas over 1100 miles away from my home town Orlando! I have to say that the level of transparency and sincerity as well as the effectiveness from Jacob encouraged me to fly in and do business with this dealership. From the moment that Jacob picked me up from the Airport, to the moment I drive home he was concerned about my satisfaction with the car, He went out of his way to ensure that the car was properly serviced, professionally detailed and ready to be delivered! I would like to thank the rest of his team who did all the work behind the scenes, from his sales managers, finance director and his service crew who stood behind their motive to make sure I had an excellent buying experience! Thanks Jacob! More

Out of State Purchase I traveled to Dallas out-of-state to inspect and buy a pre-owned Audi which I saw on their Car Gurus website. My contact was Bobby Howard who was ver I traveled to Dallas out-of-state to inspect and buy a pre-owned Audi which I saw on their Car Gurus website. My contact was Bobby Howard who was very knowledgeable about the car, and who went over and beyond to take extra photos and videos to further enhance my perception of the vehicle. Bobby kept in contact with me and also met me at the airport. The preparation of the car was excellent - it had been put through the dealership internal detailer and was perfect. Overall, a great buying experience. More

Successful Transition We had been repeat customers for a "Brand X" alternative to Mercedes Benz for years, but decided we would look at Mercedes as a way to develop a valid We had been repeat customers for a "Brand X" alternative to Mercedes Benz for years, but decided we would look at Mercedes as a way to develop a valid alternative. In part, this was just to help us determine fair value before going with another Brand X purchase. However, the Salesman (Malcolm Hodge) and the rest of the staff convinced us that a new Mercedes offered not only an excellent luxury vehicle, but the best overall value as well. We are very pleased with our choice, and very impressed with Park Place and their commitment to providing customer value. More