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Mercedes-Benz of Grapevine

Grapevine, TX

4.9
1,996 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 1,996 reviews

May 27, 2018

Tyler Wall - Park Place Combination blows away the competi I absolutely despise the car buying experience - new or used. Tyler Wall shattered the stereotypical expectation of a used car transaction. This was m More

by Breakaway II
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wall
May 20, 2018

Don’t waste your time I wouldn’t buy car mats from this dealership. Most arrogant sales organization that I have encountered. Go to MB of Plano and see the difference... More

by Millerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Najjar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe DiLoreto
Jun 15, 2018 -

Mercedes-Benz of Grapevine responded

Hello, Millerman! I want to apologize if you experienced any arrogance from our team. Would you mind providing us with a bit more information, including full name and phone number so that I can look further into the matter? I can be reached by email at social@parkplace.com or I can be reached via direct message on this platform. Thank you!

May 17, 2018

Very nice folks and great Deal 1st the ppl are very good they maintain good relationship with customer, 2nd I like so much the car (GLA) that I got form there its very beautiful and More

by Ali K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Marshall, Tyler Wall
May 16, 2018

Vehicle Purchase This is the second used car I’ve purchased from this dealership. It is absolutely the best buying experience I’ve ever had. I will be a Parkplace cus More

by Momoffour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Houpt, Austin Houpt
May 16, 2018

Best Sales Experience to a date! Another satisfied customer! Words cannot describe my level of satisfaction with Park Place Motorcars of Grapevine and specifically my sales guy, Ro More

by Drbtimothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Sargent
April 19, 2018

Review of purchasing experience My experience with Greg was excellent. Very responsive, helpful and worked with me to help on delivery I live the car and hope to have it for years More

by Cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hazlewood
April 16, 2018

Best car buying experience of my life!! First of all, I have purchased many vehicles and been through this process many times... but the service I received here with Tyler Wall was unlike an More

by Cheyanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wall
April 12, 2018

Lance Jenkins is a Awesome Salesperson Went to look at Mercedes SUVs yesterday. Lance Jenkins was our salesperson! He was kind, friendly, had all the answers to questions that we ask! He wa More

by Pat S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Jenkins
April 11, 2018

Excellent Russ Amsden is top notch! I enjoyed the time Russ took to answer all my questions and how he helped me make the best decision. Thank you. More

by Brian Button
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Amsden
April 09, 2018

Great Experience Greg was low pressure , knowledgeable and kept in touch before and throughout the process.great to work with and would work with him anytime. Thank yo More

by Eggz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hazlewood
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