Mercedes-Benz of Hanover
Hanover, MA
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Initial contact was for a recall, while completing the work they found a problem with the brakes, notified me to Ok the work. Work was completed in a few days work they found a problem with the brakes, notified me to Ok the work. Work was completed in a few days More
Extremely positive experience. Jonathan was our sales rep and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. More
Great dealership! Joe was an honest and patient salesman who had no issues reviewing several models until we found which one fit us best. He walked us through the sales process and was never pushy, and he s who had no issues reviewing several models until we found which one fit us best. He walked us through the sales process and was never pushy, and he showed us honest numbers for the final sale, no hidden extras or fees. I highly recommend this dealership and Joe Smith as a trustworthy representative. More
Best experience car shopping with Brain Vaz and his team. Highly recommend this location especially Brain Vaz Iif looking to buy a new Mercedes this place in Hanover is a go to. Highly recommend this location especially Brain Vaz Iif looking to buy a new Mercedes this place in Hanover is a go to. More
Easy scheduling, courteous service, work completed within time quoted. Loaner vehicle provided. Routine maintenance (nothing repaired) was expensive (curse of owning this make), close to $1000. Unlike prio time quoted. Loaner vehicle provided. Routine maintenance (nothing repaired) was expensive (curse of owning this make), close to $1000. Unlike prior visits, the vehicle was neither washed nor vacuumed upon completion of service.....a disappointing end, given the price paid and the dealerships pledge of complimentary car washes for life to buyers, to an otherwise satisfactory visit. More
Not unique, but service rates way higher than other repair shops. Also had to wait 25 minutes to see repair mgr even tjough I booked an appt. repair shops. Also had to wait 25 minutes to see repair mgr even tjough I booked an appt. More
Scheduled and returned the car to me in time that was given with the work as expected. Overall cost was less than quoted. Loaner was excellent. given with the work as expected. Overall cost was less than quoted. Loaner was excellent. More
The team at MB of Hanover was extremely helpful with my purchase. I will definitely be purchasing from them again in the near future. Talk to Jonathan Theodat when you get there! purchase. I will definitely be purchasing from them again in the near future. Talk to Jonathan Theodat when you get there! More
I was in my 2019 without any issues in no time. My salesman, Illir, was helpful and knowledgeable. The whole experience was smooth and pleasant. This is my 3rd car from this dealership. salesman, Illir, was helpful and knowledgeable. The whole experience was smooth and pleasant. This is my 3rd car from this dealership. More