Mercedes-Benz of Hanover

Excellent service handling. Professional staff. Warm, convenient, waiting area with excellent assortment of snacks and drinks Professional staff. Warm, convenient, waiting area with excellent assortment of snacks and drinks More

The dealership was, in fact, great. It was the cost of the parts that got me. It was the cost of the parts that got me. More

Had my annual service appointment and full car detail. They also took care of my annual inspection sticker. My only issue is that the detail took longer than expected and I was unaware of the delay until They also took care of my annual inspection sticker. My only issue is that the detail took longer than expected and I was unaware of the delay until I reached out for an update. It worked out as I kept the loaner and headed to my next engagement. The ac wasn't working in the loaner but I made it work. More

Service was professional and very good. They were spot on with fixes and very friendly They were spot on with fixes and very friendly More

Pre pandemic there was an array of Panera pastries for customers to enjoy. During the pandemic, Mercedes offered wrapped power bars and peanuts. Now that the pandemic is over, the Panera pastries have not customers to enjoy. During the pandemic, Mercedes offered wrapped power bars and peanuts. Now that the pandemic is over, the Panera pastries have not reappeared.?With a $900 service bill,Mercedes could offer a muffin to their customers. More

Al was great kept me updated & I was satisfied with the outcome of my complete visit & Repairs done to my vehicle!!! outcome of my complete visit & Repairs done to my vehicle!!! More

Kaitlyn is outstanding got me in and out in record time Will definitely return for future service Will definitely return for future service More

We bought our new 2024 and worked with Phelan and Sammy - relaxed, easy and no stress. Highly recommend. relaxed, easy and no stress. Highly recommend. More

Helpful staff! Had a great car buying experience and it was done so efficiently on a friday afternoon Had a great car buying experience and it was done so efficiently on a friday afternoon More

Service advisors are awesome. Very knowledgeable, offers information in a clear and concise manner and listens to the customers concerns. The techs are extremely knowledgeable and Very knowledgeable, offers information in a clear and concise manner and listens to the customers concerns. The techs are extremely knowledgeable and diligent in identifying current issues and recommendations for services they feel should be remedied at my next service appointment. On the sales, financial and administrative functions, each person is professional, knowledgeable and considerate of all customers as well as coworkers. This Mercedes Benz store is awesome!! More