Mercedes-Benz of Hanover

Annual 'A' service maintenance The Mercedes service department was very professional and accommodating when I made my maintenance appointment. They accomplished what they had stated The Mercedes service department was very professional and accommodating when I made my maintenance appointment. They accomplished what they had stated from picking up my car, doing the required maintenance, keeping me informed of other work that was necessary and to delivering my car when promised. More

Purchase of Pre-certified used Mercedes My husband and I were so impressed with the service we received at this dealership. They were super professional, knowledgeable, positivity effervesci My husband and I were so impressed with the service we received at this dealership. They were super professional, knowledgeable, positivity effervescing, thorough, efficient...we can’t say enough. They treated us with respect. We were confident in the skills of the finance manager who had a fantastic personality and worked for us to get the best rate on our loan. I do not want to underscore the salesman who shined. We would buy another car from him, for sure! Our holiday is complete with this gorgeous vehicle. Thank you. What a team! Give these guys a raise! More

Customer service Thank you Micheal Street for setting up my service appointment you took care of my oil change. And fluids in my car I will be coming back in the ne Thank you Micheal Street for setting up my service appointment you took care of my oil change. And fluids in my car I will be coming back in the next 10k Miles Happy holidays More

Oil change The service was performed quickly and adequately. Cost estimate on additional services needed were high so I deferred from having them done at the d The service was performed quickly and adequately. Cost estimate on additional services needed were high so I deferred from having them done at the dealership. More

So happy with the amazing quality of service!!! My husband and I drove 2 hours and it was worth every minute. The service that we received at Mercedes-Benz of Hanover was the best we’ve experienced. My husband and I drove 2 hours and it was worth every minute. The service that we received at Mercedes-Benz of Hanover was the best we’ve experienced. Joe and Murdock were both, professional, kind, supportive and went above and beyond for us! Thank you so much for making our car shopping experience one that is leaving us driving home with huge smiles on our face!! More

Ran over storm drain cover on highway - OUCH! MB road service responded at once. Told I could drive home on flat tire. Towed my car to MB of Hanover. New tire and rim covered by policy. Cracked el MB road service responded at once. Told I could drive home on flat tire. Towed my car to MB of Hanover. New tire and rim covered by policy. Cracked electrical cover needed replacement and 4-wheel alignment performed! Jeff Kuznezov was especially attentive to my concern about checking everything on the underside of the car for possible damage. MB of Hanover treated my just as they always do - fabulously! After leaving I called Jeff to tell him it drove like a new car! More

I was warmly greeted at arrival, and the service agent helpf The dealership was clean and everyone was friendly and helpful. The service was also done within the time Michael quoted and the price was good. The dealership was clean and everyone was friendly and helpful. The service was also done within the time Michael quoted and the price was good. More

GREAT CUSTOMER SERVICE FAST, REASONABLE, EFFICIENT, AND DIDN'T TRY TO SCREW ME OVER. I WILL BE BACK. COULDN'T HAVE GONE ANY SMOOTHER. I REALLY APPRECIATE THAT GUY MADE FAST, REASONABLE, EFFICIENT, AND DIDN'T TRY TO SCREW ME OVER. I WILL BE BACK. COULDN'T HAVE GONE ANY SMOOTHER. I REALLY APPRECIATE THAT GUY MADE THE TRIP TO OUR SITE TO GET THE PAPERWORK DONE. More

Schedule B Manintenace & replace head lamp The minute I pulled into the service area I was greeted and handled professionally by Vincent Perri. A true asset to the dealership as he took care of The minute I pulled into the service area I was greeted and handled professionally by Vincent Perri. A true asset to the dealership as he took care of my Wife’s vehicle. He even left his desk when I came in to pick up the vehicle to make sure I was satisfied and being taken care of to get the SUV. Personally walked me over to the cashier so I could be on my way. More

Service on AMG After a difficult purchase at Prime in Manchester, Hanover was very helpful and efficient, especially dealing with Jeff for service.He kept me in the After a difficult purchase at Prime in Manchester, Hanover was very helpful and efficient, especially dealing with Jeff for service.He kept me in the loop as there was confusion on my warranty due to poor customer service in Manchester. More