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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,270 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,270 reviews

April 01, 2021

Erik Rudd always very helpful and he really great in customer service.. He very knowledgeable what my car needs. Thank you for always there to take care what car needs. More

by Leigh0617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Rudd
Apr 01, 2021 -

Mercedes-Benz of Henderson responded

Hello Leigh, Thank you for choosing Mercedes-Benz of Henderson. Our team appreciates your business and is delighted to hear you had a positive experience working with Erik Rudd. We look forward to serving you again at your next scheduled service interval. Please feel welcome to contact us anytime! Best, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 01, 2021

Spencer Kaplan always does a phenomenal job. Additionally, the staff are always very kind and helpful. I couldn’t be happier with my purchase. The best! More

by kyle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Kaplan
Apr 01, 2021 -

Mercedes-Benz of Henderson responded

Hi Kyle, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that Spencer and his team always provide a phenomenal service experience! We are truly grateful for your business and recommendations! We are truly thrilled to have you as a valued part of our Fletcher Jones family and look forward to serving you for years to come! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 31, 2021

Spencer and Will always take care of me. It like they treat everyone like family. Great place to get you MB serviced. Everyone is very helpful and wants to make your experience amazing More

by Wjzeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane, Spencer Kaplan
Mar 31, 2021 -

Mercedes-Benz of Henderson responded

Hello, We greatly appreciate you taking the time to post your 5-star review regarding your most recent service visit with Spencer Kaplan and Will Bane! It brings us so much joy hearing that they both assisted with getting your vehicle repaired and returned to you all within a timely manner. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and we look forward to serving you for many more years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

March 30, 2021

great customer service, explained what probably will need repairing next visit. na na na na na na na na nan na an an an ana . More

by gutierhf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Mar 31, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for sharing your 5-stars review with us and the online community! Please feel free to let us know if we can be of any further assistance to you now or in the future. Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 29, 2021

Employee is easily agitated. Quoted me multiple incorrect prices. Used profanity when irritated at another customer dog. Asked to help another customer while in midst of helping me. Poor experience & custo More

by tharris465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Blankmeyer
Mar 30, 2021 -

Mercedes-Benz of Henderson responded

Hi Tyler, Thank you for your business and the opportunity to serve you. It was a true pleasure to speak with you today and further review and discuss your concerns. Please know we will use your feedback to improve upon and truly look forward to welcoming you back and providing you that world class service we are known for! Please feel welcome to contact us anytime! Sincerely, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

March 27, 2021

Wow, did Scott deliver!We told him the model of Mercedes Wow, did Scott deliver! We told him the model of Mercedes we were interested in buying and he found it within a couple of days!!! We love the great More

by Toddhauge243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega, Scott Ackerman
Mar 29, 2021 -

Mercedes-Benz of Henderson responded

Hi Todd, Congratulations on your new gorgeous Mercedes-Benz! Our team was pleased to read that you found our dealership to be the most friendly at what we do! It brings us so much joy hearing that Scott ensured you had a wonderful time while searching for the perfect vehicle for you! We appreciate you complimenting our level of professionalism and look forward to welcoming you back! Please let us know if we can be of any further assistance to you now or in the future. Take Care, Your Friends and Family at Mercedes-Benz of Henderson

March 25, 2021

Professional,comfortable and enjoyable buying experience .it feels good to be back in a Mercedes again. Look here before you shop anywhere else. Great place. More

by Msjr18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Broadbent, Lisa Ortega, Sebastian Matyjaszczyk
Mar 26, 2021 -

Mercedes-Benz of Henderson responded

Hello, We absolutely value your feedback and thank you for the 5 star rating! We are happy to hear that your recent purchase with John & Sebastian was worthy of such high recommendations! We look forward to providing you that same great level of service with every interaction you have with us! Congratulations on your purchase! Sincere Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 25, 2021

Thank you Shaun for making the car leasing process so effortless. It was a real pleasure dealing with you all. Thanks to Lisa also for the instructions. There are so many bells and whistles, I’m sure More

by Abranco64
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega, Will Bane, Shaun Holtwisch
Mar 30, 2021 -

Mercedes-Benz of Henderson responded

Hello, Wow! Our team at Mercedes-Benz of Henderson is truly flattered to read your generous sediments for both Shaun and Lisa. We are so thrilled to know you were provided with such genuine professionalism, courtesy, and absolutely the best service throughout your purchase experience! Thank you for allowing us the opportunity to earn your business and garner such an authentic guest relationship. Congratulations on your purchase, we hope you are enjoying every mile! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 25, 2021

Outstanding and Superior Customer service. Extremely pleased with Jim, John and the entire team. Thank you so much for making the process so easy and seamless! :) More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Broadbent
Mar 26, 2021 -

Mercedes-Benz of Henderson responded

Hi Natalie, The team at Mercedes-Benz of Henderson was pleased to know we were your dealership of choice during your journey to purchase a new vehicle! On behalf of our entire team, we thank you for posting your review and mentioning the amazing efforts Jim and John put forth to see that your purchase experience was truly an amazing one! Congratulations on your purchase! We hope you enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

March 18, 2021

Michael is just exceptional, as a sales person and human being. Finance was efficient and helpful. I got a good deal and low payments. Disappointed that the windshield took 3 days to fix, should have been r More

by Zagorskisari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 19, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your purchase! We loved seeing the amazing experience you had with Michael, even taking the time to pose with your beautiful new car all wrapped in a bow! Thank you for sharing your 5 star review! Going above and beyond is deep within our culture, and Michael is certainly a shining example of someone who cares about the experiences they deliver every single day. We wish you many happy miles ahead! All the best, Your Friends and Family at Mercedes-Benz of Henderson

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