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Mercedes-Benz of Hilton Head
Bluffton, SC
656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 656 reviews
September 27, 2025
xx experts in the office! I won’t go back. Great technician but clerks and managers are very condescending because I have an accent and they will deny they are not customer or I won’t go back. Great technician but clerks and managers are very condescending because I have an accent and they will deny they are not customer oriented. You just lost a customer for being expert BSers 4200 dollars to solve nothing, great technician willing to bend backwards to solve the issues but your system doesn’t allow for clear communication to solve the customer issues. Rack was replaced but new rack did not resolve the problem and it turns out my issue is “normal” operation. Service advisor should be as knowledgeable as a technician and not a person with xx abilities to deflect the customer I was about to buy a GLB 250 not anymore! Won’t spend a penny in Mercedes Benz of Ojete but i won’t based on your performance, I am sure none of you care. Not going back ever and I hope you all get diarrhea with my 4200 dollars down the drain, enjoy! I am glad I didn’t request the 900 dollar oil change, outrageous! More
by Condor
Employees Worked With
Monica and Angi are useless and xx experts. Dale is a great technician and willing to listen, i just wish I would have dealt with him since the beginning , Delano Bowens, Dora Muzi
September 23, 2025
I just moved here, and this dealership is by far the best one I have ever encountered in my 60 years of driving and owning cars. Mike Burns took care of every detail and even arranged a loaner for me. one I have ever encountered in my 60 years of driving and owning cars. Mike Burns took care of every detail and even arranged a loaner for me. His attention to detail was exceptional as well as his friendly manner. The service department was well run and organized. In addition, the questions I had about my car were answered and solved. Wow is all I can say! More
by mkfsvr
Employees Worked With
Michael Burns
September 21, 2025
Nick Fields was great to work with. He did all he could to make our purchase as uneventful as possible. We love our vehicle and appreciate all who were in the background helping. He did all he could to make our purchase as uneventful as possible. We love our vehicle and appreciate all who were in the background helping. More
by Tom S.
Employees Worked With
Nicholas Field, Gabrielle Randazzo
September 19, 2025
Got my new key fob and had it programmed. It is working fine and I thank Rob for his excellent service and his wonderful personalty. Thanks all. It is working fine and I thank Rob for his excellent service and his wonderful personalty. Thanks all. More
by trishcroley
Employees Worked With
Rob
September 17, 2025
I definitely was pleased with my service. All of the staff were real nice and very helpful with me purchasing my new vehicle. I currently live in Charlotte, North Carolina and my sales rep to All of the staff were real nice and very helpful with me purchasing my new vehicle. I currently live in Charlotte, North Carolina and my sales rep took care of everything for me so when I drove down there, all I had to do was sign some papers and enjoy my new ride. Once again thank you to the whole team! More
by William Byrd
Employees Worked With
Allison Saunders, Jason Griswold, Gabrielle Randazzo
