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Mercedes-Benz of Hilton Head
Bluffton, SC
592 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 592 reviews
June 24, 2025
I have always been treated well at the dealership. Very efficient process for check in - I was in and out in no time. Everyone is polite and helpful. Very efficient process for check in - I was in and out in no time. Everyone is polite and helpful. More
by Finksburgdervish
Employees Worked With
Linde Heyward, Delano Bowens
June 20, 2025
I was stranded - Debbie Nakamura and the service team - got me back on the road in timely manner. They addressed what needed to be done! Thank you! got me back on the road in timely manner. They addressed what needed to be done! Thank you! More
by Kevin.r.lengyel
Employees Worked With
Debbie Nakamura, Delano Bowens
June 19, 2025
My experience at MB of HH was outstanding! A big thank you to my service provider, Debbie! Although I was out of town for Father’s Day, I was able to communicate with her about having my car t A big thank you to my service provider, Debbie! Although I was out of town for Father’s Day, I was able to communicate with her about having my car towed from the Savannah Hilton Head Airport. She ensured that my car received maintenance, allowing me to make it to work on that following Monday morning. If that isn’t top-tier service, I don’t know what is! Fast, convenient, quality customer service. I always choose this location over the one that’s 25 minutes from my home because of the professionalism exemplified each time I visit. Thank you, Debbie, for your unwavering commitment to providing exceptional customer service. - India Ivy More
by India Ivy
Employees Worked With
Deborah
June 19, 2025
This particular visit was very good. Debbie was organized, very clear with instructions and answering questions. Our agreed upon service was completed per plan, cost as expected, and d Debbie was organized, very clear with instructions and answering questions. Our agreed upon service was completed per plan, cost as expected, and delivered within a reasonable time frame. Quality , Cost and Delivery! More
by sue.newhauser
Employees Worked With
Debbie
June 17, 2025
We were out of town and broke down. These people went out of their way to get our vehicle repaired and us back on the road. Just to name a few of the outstanding ones: Delano, Robert an These people went out of their way to get our vehicle repaired and us back on the road. Just to name a few of the outstanding ones: Delano, Robert and Heather. Our sincere appreciation to you for all you did to help us!! More
by Rengle
Employees Worked With
Robert & Heather, Delano Bowens
June 17, 2025
Mercedes-Benz of Hilton Head service department went above and beyond to diagnose the connectivity issue with my vehicle and address the same. The service writers, techs, customer service agents, sales above and beyond to diagnose the connectivity issue with my vehicle and address the same. The service writers, techs, customer service agents, sales team and concierge are all top notch. I was greeted by every team member that I came into contact with, was not charged for unnecessary service, and was made to feel valued as a brand owner. This dealership/service department is not in my state, nor is it the closest to me, but I will continue to take my business to Mercedes-Benz of Hilton Head. More
by Blkwdo
Employees Worked With
Delano Bowens
