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Mercedes-Benz of Hilton Head

Bluffton, SC

4.6
626 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 626 reviews

August 14, 2025

Outstanding service from Mercedes-Benz — efficient, seamless, and customer-focused. My vehicle was serviced to perfection and personally delivered to my home. Special recognition to Robert for his exce More

by Blanca Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert/ service
August 09, 2025

We always get outstanding and professional service. Delano is an excellent service rep and makes sure we are happy with their service. More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 11, 2025 -

Mercedes-Benz of Hilton Head responded

Hello Nancy, we're happy you found our staff Delano to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Quick service. Great representative in Robert and other people there. Pleasant and efficient. This is the first visit there that has been so well done. More

by scmontler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy you found Robert to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2025

Very courteous, detail-oriented, and willing to provide explanation on the service work required. Excellent interior-exterior detail work performed! Our 2017 GLS-450 feels and looks like a brand new car More

by GLSHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 10, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2025

Enjoyable experience. Never had any issues with this dealership. Always professional and friendly. Have referred others to this dealership More

by elderfurman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 05, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2025

Great selection of cars, competitive pricing and a great staff. Our salesmen Nick is the best! More

by Johnmurphy888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delano Bowens, Nicholas Field, Gabrielle Randazzo
Aug 04, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy you found our staff Nick to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2025

Deb was great to deal with. She made sure parts under warrantee were charged to the warrantee, Glad for the loaner since it took couple extra days for parts. Very pleased overa More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Aug 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello Ted, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2025

Needless to say we have purchased now 7 Mercedes Benz from this dealership. We have always found the salespeople and maintenance staff to be top of the line. More

by Mecreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delano Bowens, Bobby Toth, Michael Milewski, Gabrielle Randazzo
Aug 04, 2025 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! Thank you again, and have a fantastic day!

August 02, 2025

Took my Sprinter RV in for alignment. They called & said they didn’t have the right size equipment. They sell Spinter vehicles, but can’t service them. More

by david.herzog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Bowens
Aug 05, 2025 -

Mercedes-Benz of Hilton Head responded

Mr. Herzog, We apologize that we were unable to perform an alignment on your converted Sprinter van. There are approximately 80 preferred upfitters in the United States which makes if difficult to have attachments for all. We are working with our Alignment supplier for a solution so we can perform alignments more of the converted vehicles. Sincerely, David Miles, General Manager Mercedes-Benz of Hilton Head | dmiles@Group1Auto.com

August 01, 2025

Everyone at the dealership in the service department especially has been very kind and helpful. They are very cool. More

by mickulichney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Aug 03, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Thank you, and have a fantastic day!

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