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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.6
573 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 573 reviews

June 04, 2025

Amazing experience with a knowledgeable salesman, who made the transaction smooth and enjoyable. The support staff was professional and courteous. More

by Rx8Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Mark Healy, Calie Miller, Allison Saunders, Crystal Bennett, Roger Crews
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June 04, 2025

They are polite and very accomodating. They provided a shuttle service to and from home. More

by irantonacci49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hudson
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June 04, 2025

Great service. Very helpful and friendly service representatives. Meat and clean dealership. Everyone was very accommodating. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
June 03, 2025

Very professional and so hands on helpful ! The salesman was very knowledgeable about the car I was interested in. More

by paradisejanice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas
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June 03, 2025

Best experience I’ve ever had buying a car. Thank you Allison and Jason Everyone is great at the dealership. More

by John Savage
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parts dept. Mr Lee , Allison Saunders
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June 03, 2025

Service was done as scheduled Was supplied a ride home and a ride to come back to pick up my car Very satisfied More

by Smallsmarye350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard
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June 01, 2025

Mercedes of Hilton Head always provides high quality customer service and attention to detail every time. More

by mnbdewan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Jun 04, 2025 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

I visit the center because I had mechanical problems with my Sprinter Mercedes Benz. I am very impressed with the professionalism of all employees. The customer service is overstating. The amenities an More

by Enrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, a Sprinter mechanical specialist , Delano Bowens
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May 30, 2025 -

Mercedes-Benz of Hilton Head responded

Hi Enrique, thank you for your kind review; we are happy to pass along your comments to Chris here at Mercedes-Benz of Hilton Head! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2025

Service is okay. Apparently hit or miss. Communication can be poor at times. They fixed most things in my car but then failed on others. More

by Shadenfreude92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
May 29, 2025 -

Mercedes-Benz of Hilton Head responded

Thank you for reaching out regarding your recent service concerns. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here. I would appreciate hearing from you using the information provided below. Monica Vickers Service Manager - Mercedes Benz of Hilton Head mgreen@Group1Auto.com 843-960-9671

May 23, 2025

We received excellent help from Dora in selecting our new Mercedes Benz AMG CLE 53. More

by SDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dora Muzi
Report | Print
May 23, 2025 -

SDC responded

We received excellent help from Dora in selecting our new Mercedes-Benz AMG CLE 53.

May 23, 2025 -

SDC responded

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