Mercedes-Benz of Hilton Head

Having your car serviced at MB of HHI is always easy, easy to schedule and easy to pick up. The advisor communicates as necessary through text and voice, so I get two means of notification. The car alwa easy to schedule and easy to pick up. The advisor communicates as necessary through text and voice, so I get two means of notification. The car always comes back cleaner than when it went in. The advisors are very pleasant. More

Very poor communication. All day for routine service. Waited an hour past scheduled completion time. All day for routine service. Waited an hour past scheduled completion time. More

Consistently excellent service. Delano is the best service advisor. We always feel well-cared for and appreciated. Delano is the best service advisor. We always feel well-cared for and appreciated. More

Excellent staff. Quick and punctual service appointments. Car just feels and runs better after a routine service at Mercedes Benz Hilton Head. Quick and punctual service appointments. Car just feels and runs better after a routine service at Mercedes Benz Hilton Head. More

Everyone there was professional, friendly, helpful and wanted to make sure I received the best experience possible. wanted to make sure I received the best experience possible. More

The service agent, Brian, was personable. He explained the process, length of time and the cost. Everything went exactly as he explained. We appreciate his professionalism. He explained the process, length of time and the cost. Everything went exactly as he explained. We appreciate his professionalism. More

Service center reps are very professional and respond quickly. Prices are a bit high. However, the car was repaired in a timely manner and delivered completely clean. Jaclyn, Monica and Eric were supe quickly. Prices are a bit high. However, the car was repaired in a timely manner and delivered completely clean. Jaclyn, Monica and Eric were super! More

Very professional and friendly staff. Facility is clean and comfortable for waiting. Took time to explain all the repairs needed Facility is clean and comfortable for waiting. Took time to explain all the repairs needed More

Everyone from the purchase of my vehicle to the requests I had. All exceeded my expectations. Customer Service is DEFINITELY NOT a lost art at Mercedes Benz of Hilton Head. They make me feel important. I had. All exceeded my expectations. Customer Service is DEFINITELY NOT a lost art at Mercedes Benz of Hilton Head. They make me feel important. More