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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.7
780 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 780 reviews

May 02, 2026

The whole process was smooth. Allison was on top of everything. We highly recommend MB of HH! More

by jerryplong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delano Bowens, Allison Saunders
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May 14, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2026

Allie was helpful and professional and made the process simple. I would consider buying future cars from them. More

by T. Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Saunders, Crystal Bennett
Report | Print
Apr 20, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy you found Allie to be so supportive during your experience here at Mercedes-Benz of Hilton Head. Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2026

We were treated very well. All questions were answered.we were guided through the service process with care. More

by tfgmmcinerney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Apr 17, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 15, 2026

Peter Alpy is very experienced and it shows in his knowledge about MB ‘s . It was great working Peter. More

by Butch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Apr 17, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 15, 2026

The service was professional efficient and friendly I dropped the car off picked up a loaner car and was on my way in minutes The experience was the same when it came to picking up my car More

by Turmanowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Apr 17, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 12, 2026

Got job done as promised! On time and loner was available. Service advisor was great. More

by cokercotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
Apr 13, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we're glad you had such a wonderful experience with us! We hope you have a great day!

April 03, 2026

Buyer beware! ! Bought an Audi A5 convertible. Had it shipped. No one seemed to mention the inner headliner was falling in, the radio volume knob and shaft were bro More

by fredsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Dora Muzi
Report | Print
Apr 11, 2026 -

Mercedes-Benz of Hilton Head responded

We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. We strive to be as transparent as possible with every vehicle, including providing detailed photos and descriptions so customers can make informed decisions, especially when purchasing remotely. That said, we understand your frustration regarding the headliner and radio issues you’ve described. This is not the experience we want for our customers. We would like the opportunity to review your situation further and see if there’s anything we can do to assist. Please reach out to us directly at 843.960.9619 so we can look into this and work toward a resolution. Thank you for your feedback.   Chris Creque Pre-Owned Sales Manager Mercedes-Benz of Hilton Head ccreque@group1auto.com

March 31, 2026

Great service department. Robert is a great contact and cares about the customer. In NPS lingo a solid 10 More

by Wco29945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 04, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2026

Debbie the service advisor was very thorough and provided key information allowing us to make decisions on our service. More

by sharonwoodallwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Nakamura
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Mar 30, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy to hear you had such a positive experience with Debbie! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2026

Nick was great to work with was the fourth car I have purchased from him and Mercedes Benz of Hilton Head. More

by terry.mcguire52
Recommend Dealer
Yes
Employees Worked With
Nicholas Field, Gabrielle Randazzo
Report | Print
Mar 30, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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