Mercedes-Benz of Hilton Head

Excellent service! No hard sell and fair pricing, both on my purchase and my trade-in. I will be comfortable recommending them to family and friends. No hard sell and fair pricing, both on my purchase and my trade-in. I will be comfortable recommending them to family and friends. More

Once again, I received excellent, professional service on my car from Mercedes -Benz of Hilton Head. They're the best. In fact, even though we have a Mercedes dealership in Savannah, I choose to drive to B my car from Mercedes -Benz of Hilton Head. They're the best. In fact, even though we have a Mercedes dealership in Savannah, I choose to drive to Bluffton to get all of my services and repairs done there (on my 2nd Mercedes). Peter Alpy, Service Advisor was especially friendly and helpful. More

Monica runs the service department “like a finely tuned Swiss watch”. Heather, who is my service rep , is outstanding and could not be more attentive. Thank you Swiss watch”. Heather, who is my service rep , is outstanding and could not be more attentive. Thank you More

Had to wait for a second key after I left dealership. Found in mechanics tool box.Numerous calls to have the key mailed to me. No manuals in the glove box. Slight tear in the drivers seat. Not good prepp Found in mechanics tool box.Numerous calls to have the key mailed to me. No manuals in the glove box. Slight tear in the drivers seat. Not good prepping. No return calls from manger or sales person. I would not recommend buying a car hear. More

Outstanding customer service, friendly attentive staff, transparent communication, and a smooth, stress-free service experience transparent communication, and a smooth, stress-free service experience More

Diagnosed and solved electrical issues with software update. Also performed a recall. Very efficient and courteous. update. Also performed a recall. Very efficient and courteous. More

I am very happy with their service department. I had my car serviced today. Robert from the service department explained everything to me in great detail. He greeted me when I brought my car in I had my car serviced today. Robert from the service department explained everything to me in great detail. He greeted me when I brought my car in and explained everything to me that will be done. He also kept me up-to-date on the status of the service work. They washed the car before I picked it up, and at pickup Robert reviewed with me everything that was done. More

Poor service response. A lack of customer service. Defensive in their explanation of mishandling the work. A lack of customer service. Defensive in their explanation of mishandling the work. More

They always do a great job. Angie did a wonderful job from start to finish. Angie did a wonderful job from start to finish. More