Mercedes-Benz of Hilton Head

The service department at the Hilton Gead Mercedes dealership is excellent. Michael, my service representative was very helpful and kept me informed about the progress of my service. I buy Mercede dealership is excellent. Michael, my service representative was very helpful and kept me informed about the progress of my service. I buy Mercedes because of the superb customer service! More

Bobby was great salesman- not pushy and very cordial - I appreciated him being patient with me as I asked important questions about the car - appreciated him being patient with me as I asked important questions about the car - More

Every one was inviting and cordial and honest car salesy .most importantly honest about the car .most importantly honest about the car More

Great service and attitude from staff. Happy Customer , car was ready quicker than expected and clean Happy Customer , car was ready quicker than expected and clean More

Good service. Friendly, helpful assistance, excellent communication. Easy scheduling with prompt appointments. Nothing to criticize. Friendly, helpful assistance, excellent communication. Easy scheduling with prompt appointments. Nothing to criticize. More

Strong on customer service! Friendly, courteous and attentive. We had just started a road trip, and road debris cut the tire side wall. We called Michael, confirmed he had a tir Friendly, courteous and attentive. We had just started a road trip, and road debris cut the tire side wall. We called Michael, confirmed he had a tire in stock, and put us on a wait list appointment. By the time we arrived at the dealership they were ready for us, turn around was an hour and that included a car wash! More

Mercedes of Hilton Head was beyond amazing! Everyone was so helpful, especially Miss Abigail M!!! She was very kind throughout the whole service. And might I add the amenities and the waiting l Everyone was so helpful, especially Miss Abigail M!!! She was very kind throughout the whole service. And might I add the amenities and the waiting lounge was well kept and gorgeous! And the complimentary car wash was much appreciated!!! All and all it was great thank you again Abigail and team! More

Micheal was great, kept me well informed,loaner car was great will always do service at mercedes-Benz of Hilton head great will always do service at mercedes-Benz of Hilton head More

My recent visit for my prepare 5,000 mile check up was perfect. Sara made my reservation, Abigail greeted me upon arrival and Robert was my service rep. He was personable, kind and most helpful. He along perfect. Sara made my reservation, Abigail greeted me upon arrival and Robert was my service rep. He was personable, kind and most helpful. He along with Alex in maintenance answered all my questions and I left the dealership confident that my vehicle was well taken care of. Allie and Dora in sales, Keith in finance and Dave in IT were wonderful when I made my purchase. And it appears the excellent customer service continues. I will certainly request Robert to be my maintenance rep for any future needs. His manager, Monica, was most gracious and welcoming. Thank you all for your help today. More

Great service and great to deal with . salespeople were very helpful and knowledgeable. Highly recommend them salespeople were very helpful and knowledgeable. Highly recommend them More