Mercedes-Benz of Hilton Head

This dealership was very courteous & helpful . I felt comfortable that they would complete the service timely &. professionally I felt comfortable that they would complete the service timely &. professionally More

Short-handed, not enough sale reps. Well, that's their reasoning. I know it will be difficult to tell who's coming or going, but theirs, this female rep who seems to ignore us seve Well, that's their reasoning. I know it will be difficult to tell who's coming or going, but theirs, this female rep who seems to ignore us several passes by to finally stop to greet and assist the couple standing next to us (which came in after), yeah of course they were of the same Race. And yes, that bothers me. My wife and I were leaving until the rep who were seated and serving other customers, stood up to help us, and appointed another person to assist us. "Just to say one bad Apple can spoil your ratings" More

Great customer service … got us in quickly and diagnosed are problem and got it fixed are problem and got it fixed More

Mercedes Benz of Hilton head did a great job on my car. They were very professional and did my car in record time. They were very professional and did my car in record time. More

Efficient and professional. Was later than time quoted but all was done neatly. Provided all documentation of service provided and suggested areas of concern Was later than time quoted but all was done neatly. Provided all documentation of service provided and suggested areas of concern More

Melissa was a great help in getting my car serviced. She is a very valued asset in todays non human service approach. She is a very valued asset in todays non human service approach. More

Good results. All personne competent, professional and courteous. Will stick with MB and MB Hilton Head. All personne competent, professional and courteous. Will stick with MB and MB Hilton Head. More

Great service by very friendly and caring staff ! This is the best dealership to get your vehicle serviced This is the best dealership to get your vehicle serviced More

The dealership took in my towed car and managed to fit it in within 3 days. They provided detailed information in text and a call. They were very efficient and professional! I was pleased with the quick retu in within 3 days. They provided detailed information in text and a call. They were very efficient and professional! I was pleased with the quick return of my car. It drives so well now 😀 More

Brian (my service rep) was awesome, kept me informed, explained everything needed. MB was able to get me in within a week (my Range Rover 1.5 months🙁). Thinking of purchasing another Mercedes explained everything needed. MB was able to get me in within a week (my Range Rover 1.5 months🙁). Thinking of purchasing another Mercedes More