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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.9
1,176 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,176 reviews

June 13, 2022

This is my first time buying a luxury car and I was a bit intimidated going into the dealership. I was blessed to catch the eye of Jacqueline at the Jaguar dealership. I wanted to check out what was availabl More

by Dawn M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Easley, Charlie Trauscht
Jun 16, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing and congratulations on your new Mercedes-Benz.

May 23, 2022

Worst dealer I ever had to deal with it. They try to get the money which does not apply. My pay off amount was $35 K+ and first they try to charge me additional 3K when I showed them my cont More

by zack30
Price
Recommend Dealer
No
Employees Worked With
Matt McGinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for your feedback.

May 22, 2022

I reached out to a sales rep from a cat I saw online. I was lucky enough to be connected to Abe. Abe made the experience of buying online hassle free and a pleasure. Extremely professional and knowledge More

by rallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad Sabetskyy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Spooner, Abe Zabadneh
May 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the opportunity to earn your business.

May 17, 2022

Nina was super genuine and made the process very easy from start to finish! They definitely care about their customers here a MB - Ziegler Hoffman Estates. All the employees were beyond friendly as well; More

by Kcalcaterra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Gewargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht
Jun 01, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team member.

May 11, 2022

Really appreciate their prompt response, efficient text message communication, and attentiveness to details! We will certainly buy from them again! More

by tstapleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Vaccarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you!

May 11, 2022

In this crazy time of supply chain issues and car shortages, my wife and I had a very pleasurable experience. We began with the intent to buy out our lease and ended up leasing a new 2022 GLC 300 at More

by RGFLYER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Vaccarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Herwehe, Kirk Anderson
May 11, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with our team members. We strive to work with our customers so they not only find the right vehicle, but that it is a positive experience through the journey. Congratulations!

May 10, 2022

It was a very good experience with you guy. From now I know where to get a Mercedes-Benz. More

by Patel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Zabadneh
May 11, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you! Welcome to the Zeigler Auto Group family.

May 10, 2022

Nice place nice people you know how to treat a costumer and all ways by at zeigler end my friend to I give Rada Arbutina 5 stars thank very for you all More

by diamod01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mohamed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Smith, Charlie Trauscht, Kirk Anderson, Claudia Dzubakova, Rada Arbutina
May 11, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the opportunity to earn your business.

May 06, 2022

Tough drive from the city, but Ilona’s enthusiasm about cars created a wonderful experience. More

by Scatesba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilona Varyshko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for giving us the opportunity.

April 22, 2022

Thtey were very upfront and honest from the get-go. They made sure that all of our questions and needs were address before we left. We were impressed with how friendly everyone was in the dealership. A More

by Danieljulrich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Brazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht, Bart Bryniarski
Apr 26, 2022 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the five stars and congratulations your new vehicle.

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