Mercedes-Benz of Hoffman Estates

Excellent customer service. We were treated like family! Everyone was down to earth and made us feel comfortable. The selection of Mercedes was outstanding 🤗 We were treated like family! Everyone was down to earth and made us feel comfortable. The selection of Mercedes was outstanding 🤗 More

I have nothing but good things to say about this dealership. Beautifpul, spotless facility staffed with professional, smiling, friendly people! Abe Zabadneh was great! He is, literally, the best dealership. Beautifpul, spotless facility staffed with professional, smiling, friendly people! Abe Zabadneh was great! He is, literally, the best salesman I've ever met. Adjectives that describe him include: professional, knowledgeable, friendly, patient, positive, polite. He even drove me from my house to your place to retrieve my old car! Great guy. More

Alec was wonderful to work with. He was very patient with all my questions, Everyone we dealt with made us feel as their most valued customer, I would recommend them to all my fri He was very patient with all my questions, Everyone we dealt with made us feel as their most valued customer, I would recommend them to all my friends. More

Recent mailer I received from MB of HE says "Your vehicle has a safety recall". After entering my VIN into mbusa.com/en/recall to check I quickly learned it does not. Just a dishonest attempt by this dealer has a safety recall". After entering my VIN into mbusa.com/en/recall to check I quickly learned it does not. Just a dishonest attempt by this dealer to get me and other unsuspecting owners to bring our cars in for service and drum up invoices. To be fair, MB of HE's service team may be great. But this sneaky marketing campaign prevents me from ever using them. I choose "yes" for "would you recommend" only because I had to pick yes or no, and I refuse to ding the entire dealer team for this one transgression. More

Purchase went fine but ended up having to wait a VERY long time after the transaction occurred. long time after the transaction occurred. More

First class and professional on every level. Peter and Claudia are both rock stars on ever level. I would highly recommend this dealership to everyone. Peter and Claudia are both rock stars on ever level. I would highly recommend this dealership to everyone. More

We were not happy with the service we were receiving at our local dealership so we began looking at others, which brought us to Ziegler. Abe was wonderful to work with. As an out of state borrower Abe was our local dealership so we began looking at others, which brought us to Ziegler. Abe was wonderful to work with. As an out of state borrower Abe was asked to do a lot for us prior to us committing to driving down, he never acted put out and went above and beyond. I will buy again in a heartbeat from Abe! More

Outstanding service. As always, pleasure doing business with Ziegler Mercedes Benz of Hoffmann Estate. Great staff and management As always, pleasure doing business with Ziegler Mercedes Benz of Hoffmann Estate. Great staff and management More

Abe and Bart sent me on my way in a great vehicle. It was the full Mercedes experience. It was the full Mercedes experience. More

It wasn't the typical showroom vibe, it was a casual energetic experience where a few managers and Rada (sales) offered opinions that helped me make the best decision. I was surprised to see how many Ne energetic experience where a few managers and Rada (sales) offered opinions that helped me make the best decision. I was surprised to see how many New Sprinter vans were at this store. I'm looking forward to see how this Sprinter compares to other trucks and vans in our Company. More