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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,160 reviews

November 07, 2021

Professional, Knowledgeable, Courteous, Experienced, Friendly, Prompt, Caring, Polite, Thoughtful, Nice, Cheerful, Clean, Encouraging, Patience, Easygoing More

by vlhberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennie, Jason Palmer, Charlie Trauscht
Nov 18, 2021 -

Mercedes-Benz of Hoffman Estates responded

Thank you!

November 05, 2021

I had a wonderful buying experience when purchasing my CPO 2021 MB E450 4Matic All-Terrain Wagon. Ronnie Brazier was extremely helpful from start to finish. He handled every detail and made this a very p More

by MWK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Brazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spooner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Mercedes-Benz of Hoffman Estates responded

We appreciate the feedback on our team members and for you trusting us to handle your long distance transaction. Congratulations on your vehicle.

October 29, 2021

Even though this was my jaguar F pace, I needed some very minor Paint work, so I called my Mercedes salesman, Piotr. He worked with my service specialist Jason Palmer. Together they got me in and he got me i More

by Fixcomcast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Piotr Siemieniuk, Jason Palmer
Nov 01, 2021 -

Mercedes-Benz of Hoffman Estates responded

Appreciate the opportunity and the five stars.

October 27, 2021

We thoroughly enjoyed working with Mercedes-Benz of Hoffman Estates to purchase a 2018 E43 AMG, especially with Piotr Siemieniuk. Initially my wife and I were going to conduct business entirely over t More

by SPYguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spooner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Connolly Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Piotr Siemieniuk, Tom Mitchell
Nov 18, 2021 -

Mercedes-Benz of Hoffman Estates responded

Thank you for giving us the opportunity to earn your long distance business. Appreciate you flying here to meet our team member and love when our customers recognize the little things we do to take care of our customers. Congratulations on your new vehicle.

Nov 18, 2021 -

SPYguy responded

Thank you!

October 23, 2021

Kevin Dorsey helped me through the whole process of purchasing a car, great customer service and a huge selection of cars! I am in love with my new car! More

by lillyxnicholas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your vehicle! Thank you for the five stars.

October 23, 2021

Ronnie helped us from beginning to end making our buying(leasing) a pleasant experience. We recommend this dealership if you're in the market for a new or pre-owned Mercedes. More

by sandzgella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Brazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the five stars

October 17, 2021

Piotr is very friendly. He has thorough knowledge of Mercedes vehicles. Every time we called about the status of car, he pleasantly followed up and updated us. We appreciated Piot's efforts in this More

by kanugshah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Piotr Siemieniuk
Oct 20, 2021 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the feedback on our team member.

October 12, 2021

Nina has helped me and my family with multiple vehicle purchases. Great staff and Service More

by Mikegrozdic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Gewargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your continued five star experience with our team member and Mercedes-Benz of Hoffman Estates.

October 09, 2021

Very help and knowledge.Work with two fantastic lady’s Very help and knowledge. Work with two fantastic lady’s there was amazing Will visit again….soon More

by Kionahorner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilona Varyshko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spooner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Smith, Tom Mitchell
Oct 20, 2021 -

Mercedes-Benz of Hoffman Estates responded

We look forward to your next visit! Thank you for the five stars.

October 07, 2021

My sales rep Tim M. was great. He really took the time to explain everything to me especially this was my first Mercedes-Benz. More

by pareshn2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McGrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on your new vehicle! Thank you for the opportunity to earn your business.

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