Mercedes-Benz of Hoffman Estates

Best Hassle-Free car shopping experience with Piotr Online shopping for a new 2020 GLE 450. Simply spotted on an available with favorite color and options. Just sent email to contact the dealership then Online shopping for a new 2020 GLE 450. Simply spotted on an available with favorite color and options. Just sent email to contact the dealership then started exchanging email with Piotr. Piotr is very straightforward on the pricing and any of my questions on the options. We drove our old SUV to visit the dealership on the second day. Piotr offered a reasonable trade-in value and a fair new car price. Deal was just made on the spot within one hour. It is the Best car shopping experience for us. Wish Piotr and Mercedes of Hoffman Estate have their great business forever! More

Oil change under new ownership Recently dropped of my C63s for a seasonal oil change- the experience was superb. The service bay was immaculate, the porters used and approved disi Recently dropped of my C63s for a seasonal oil change- the experience was superb. The service bay was immaculate, the porters used and approved disinfectant in the cabin to ensure that the vehicle was returned free of contaminants. Matt my service advisor was excellent and patient- . He explained everything thoroughly and even ran the VIN to take care of some recall work . Price was fair and my car was returned washed and vacuumed (as usual) . Will return for my future car care needs. Thanks everyone and stay staff! Sam Patel Schaumburg. More

excellent I was first time Mercedes-Benz of Hoffman Estates.I see now my best frends general maneger Mike Connolly and Bart Oborka and Mike Connolly Jn.and my I was first time Mercedes-Benz of Hoffman Estates.I see now my best frends general maneger Mike Connolly and Bart Oborka and Mike Connolly Jn.and my new frend Frank Campos More

Nina was an absolute pleasure to work with. Professional, personable and knowledgeable. We will refer her to family, friends and we will be back. Thank you, Tim & Michelle Kwiatkowski personable and knowledgeable. We will refer her to family, friends and we will be back. Thank you, Tim & Michelle Kwiatkowski More

MBHS continues to provide amazing customer service. It was awesome working with Ronnie Brazier. He’s extremely professional, personable and knowledgeable. His continuous follow-up is impeccable. He’s d was awesome working with Ronnie Brazier. He’s extremely professional, personable and knowledgeable. His continuous follow-up is impeccable. He’s driven to ensure that you receive the highest level of customer service. Definitely a 10 point rating! More

All They wanted you to do was sell was Up Sell you I brought my car in to get services as the tires were pulling. I knew the there was an issue with the tire as I was losing air. The first call I got I brought my car in to get services as the tires were pulling. I knew the there was an issue with the tire as I was losing air. The first call I got was you needed new tires. NO, this is not the case I know stop trying to sell me and your $2k fix and research the problem. No, this is what you need. Told them to give me back my car. If they would have looked and actually inspected my car, mechanics 101 class. First screw in tire, then I lost a weight on one of my tires, then my tires only has 35 psi in them when the car recommendation is 44 so my tires needed air. They did not bother to even check. So $88 later my car is totally fine, from a place that I brought it to my self that did it 20 minutes and was honest!! Hey, there are nobes on tires that tell you the grade of your tires when you are due for new tires as well and mine are perfectly fine. I guess they thought I was stupid. You spend a lot of $$ on a well made car and then this happens. You should get ultimate care and service not this! Nothing was checked if you do not even know to put air in the tires. More

Frank was excellent in providing information and engaging in excellent customer service during the process of my purchase. I highly recommend him. He excelled my expectations! in excellent customer service during the process of my purchase. I highly recommend him. He excelled my expectations! More

Jason was amazing! He made an otherwise unpleasant experience (the entire screen on my E class went out after I had the vehicle for a mere 5 days) bearable. He promptly fixed the screen and went above experience (the entire screen on my E class went out after I had the vehicle for a mere 5 days) bearable. He promptly fixed the screen and went above and beyond to make me feel comfortable in the process. I will definitely be back to work with him in the future. More

I was very pleased with the service on my car. From the first contact to schedule the service to the return of my car after the repairs were completed, it all went very well. Thank you. first contact to schedule the service to the return of my car after the repairs were completed, it all went very well. Thank you. More

Safety recall The passenger-side airbag was replaced because of a safety recall. The service was completed quickly. Jason kept me informed regarding the progress th The passenger-side airbag was replaced because of a safety recall. The service was completed quickly. Jason kept me informed regarding the progress throughout the day. More