Mercedes-Benz of Hoffman Estates

Best Customer Experience Ever! The overall experience was great. David Snyder was the most friendly, patient, and wholesome person I have ever meet. He made purchasing a car simpl The overall experience was great. David Snyder was the most friendly, patient, and wholesome person I have ever meet. He made purchasing a car simple, and was amazing at answering any and all questions I had. Thank you David for helping me find my dream car! More

Great Experience I worked with David Snyder on a used vehicle, he was very polite and pleasant to work with. While the vehicle wasn't the one I ultimately chose, I ca I worked with David Snyder on a used vehicle, he was very polite and pleasant to work with. While the vehicle wasn't the one I ultimately chose, I can't say enough about the experience at this dealership and working with David. We spent as much time just talking in general as we did about the car, and there was no pressure at any point which was a very welcome change. I'd highly recommend David to anyone looking to work with this dealership. More

Looking for a car. The sales person, David Synder, did a wonderful job at explaining everything about the car that I was looking at. He made my experience very pleasant The sales person, David Synder, did a wonderful job at explaining everything about the car that I was looking at. He made my experience very pleasant and memorable, to say the least. Never once did I feel pressured by him to buy the car. He allowed me to fully enjoy my test drive and was very respectful. His sales manners were one of the best, if not the best, that I have every experienced. Will definitely come back. Five stars for DAVID SYNDER, you rock!! More

Very Comfortable The sales person David Snyder and the new Car sales Manager Tom were great. Very polite and decent to the customers. We wish them all best in their sa The sales person David Snyder and the new Car sales Manager Tom were great. Very polite and decent to the customers. We wish them all best in their sales carrier. Thanks guys for making it easier. More

Great experiance Me and my husband are very happy with our purchase. Piotr help us to choose the perfect car. He made this transaction very smooth. He is very knowledg Me and my husband are very happy with our purchase. Piotr help us to choose the perfect car. He made this transaction very smooth. He is very knowledgable and professional. I highly recommend to work with him. The other employees of this dealer are very nice and helpful too. Definitely I will come back for another vehicle. More

Smooth buying experience! It was an awesome buying experience.The moment I walked into the dealership I was greeted by a enthusiastic sales person.Collected the information of It was an awesome buying experience.The moment I walked into the dealership I was greeted by a enthusiastic sales person.Collected the information of what I was looking for and few minutes after I was in the driver seat of a GLE 350 for a test drive.Very knowledgeable of his car.He seems to enjoy and love accomodating possible buyers.Showed me all the options that is important to me and not pushing for the ones that I don't need.Incentives,discount in pricing,financing was very straight forward..They listened very well to the customer and highly motivated to meet your request.Pleasant people to deal with. More

Great dealership - Salesman even better David Snyder I was shopping for couple of weeks for a car. I finally narrowed it down to 2 vehicles. They both happened to be at MW. One was at Mercedes and the ot I was shopping for couple of weeks for a car. I finally narrowed it down to 2 vehicles. They both happened to be at MW. One was at Mercedes and the other at Land Rover in the same parking lot pretty much. Now - I'm sure you know shopping for a vehicle is almost like a full time job and probably the worst part about it is the sales folks that are just pushy and will not let you breathe. So what we decided to do was go at night when the dealer would be closed to get a look at the vehicles from the exterior to get an idea of whether or not we would proceed with coming back the next day. Well we met David Snyder leaving for the night by his vehicle. And even though it was well passed 9pm he decided to hang around and talk to us about the vehicles we were interested in. He was friendly and passionate about cars and it truly showed. Unfortunately MW does not hold vehicles and we could not return until Sat morning to test drive the vehicles. He followed up daily to ensure that the vehicle was there and even followed up with a photo Friday evening. He provided us all of the paper work and work that was done to the vehicle and truly gave me a new outlook towards car salesmen. David was not pushy or rude in anyway and was just awesome to work with. He also introduced us to the Used Car Manager John Kyriakopolous - who was straight forward and did not beat around the bush. We appreciate that since we value our time and others. Also got to deal with Tom Herwehe for a few minutes: we came back in the evening to finalize our purchase and complete the financing the Finance Manager Kelly was very busy and we ended up standing around longer than we expected. Tom came over and addressed our issue and immediately got us situated in Kelly's office. Thanks Tom. I will be recommending David Snyder to all my friends looking to purchase a vehicle. Will also be looking to upgrade in the near future thru David Snyder. I truly am happy with my entire experience at MW and David Snyder was the #1 reason why. thanks David best, Khurram Younus More

Great dealership and outstanding service!!! David Snyder is one of the best salesmen that I've ever met. He is very nice, responsible, knowledgeable, intelligent, and most importantly he is very David Snyder is one of the best salesmen that I've ever met. He is very nice, responsible, knowledgeable, intelligent, and most importantly he is very honest. I am impressed with his knowledge about all different types of cars. I am so thankful to him and I am glad that I had the opportunity to meet a person like David. If you don't want to waste your time go and work with David and you will see what it means to work a with professional car salesman. I also do not want to overlook the people who work at the Mercedes Benz, Hoffman Estates Dealership who are of a great merit in buying this car. This employees are: John Kyriakopoulos, Mark Austin, Kelly Rodriguez, Tom Herwehe, Bob Donnan. Very big thank you to all of you! Without your help I wouldn't be as happy as I'm today and I wouldn't be living for today and driving for tomorrow. Milana Bash More

First class car buying experience This was by far my best car buying experience. From the start David clearly had my best interest in mind and was diligently searching for the vehicle This was by far my best car buying experience. From the start David clearly had my best interest in mind and was diligently searching for the vehicle that would work for me. I wasn't entirely sure what I wanted at the start but David persisted and found my perfect car. A truly fantastic customer focused experience. More

Best experience you can get! Bar none! Dave Snyder and the entire sales team could not have treated me better or helped me any more possible. They made the entire experience smooth and flaw Dave Snyder and the entire sales team could not have treated me better or helped me any more possible. They made the entire experience smooth and flawless. GREAT! Thank you! More