Mercedes-Benz of Honolulu

Excellent service. The entire service team at Mercedes-Benz of Honolulu did an excellent job of taking care of our airmatic suspension problem. This included ease of ma The entire service team at Mercedes-Benz of Honolulu did an excellent job of taking care of our airmatic suspension problem. This included ease of making an appointment, getting a loaner, and having a great service adviser like Craig Hironaka. More

quick and simple It took about 15 minutes from the time I drove into the building to the time I got into the shuttle. Even picking up the car was so easy and fast. It took about 15 minutes from the time I drove into the building to the time I got into the shuttle. Even picking up the car was so easy and fast. More

Easy Peazie Craig my service provider makes my dropping off my car easy, I compliment the entire team. I dropped off my car, a loner was reserved, however, becaus Craig my service provider makes my dropping off my car easy, I compliment the entire team. I dropped off my car, a loner was reserved, however, because this service was minimal and I was going just up the street the shuttle service was waiting to take me to my location. More

Exceptional Service coordinator I always have outstanding service by Mr. Jeff DeCorte!!! Service is always prompt with minimal waiting time . Explanation to services completed are cl I always have outstanding service by Mr. Jeff DeCorte!!! Service is always prompt with minimal waiting time . Explanation to services completed are clear and understandable More

Honesty Craig Hironaka always gives his honest suggestions on warranties and maintenance for our SLK 350 & E550, not to mention, his good nature to please us Craig Hironaka always gives his honest suggestions on warranties and maintenance for our SLK 350 & E550, not to mention, his good nature to please us with his excellent services. L&L More

Friendly staff, greeted immediately, prompt service. Exceptional customer service by Craig Hiranaka, and staff. Always greeted immediately by service department. Car was finished in good time, washed a Exceptional customer service by Craig Hiranaka, and staff. Always greeted immediately by service department. Car was finished in good time, washed and vacuumed. Reception staff was also quick to respond. More

Luxurious Treatment A luxury vehicle must be serviced at a dealership with top-notch personnel at all levels. Honolulu Mercedes Benz excels in providing luxurious treatme A luxury vehicle must be serviced at a dealership with top-notch personnel at all levels. Honolulu Mercedes Benz excels in providing luxurious treatment and sercice. More

First Year Service Prompt and courteous service assistance and follow up from Devin, my service advisor. Also, Mike, the shuttle driver, was great! Work was completed Prompt and courteous service assistance and follow up from Devin, my service advisor. Also, Mike, the shuttle driver, was great! Work was completed faster than anticipated and Devin and Mike coordinated and communicated well. More

Great customer service! The title says it all. Jeff took the effort to walk me to the cashier n explained to me in details on the services done before I made my payment. The title says it all. Jeff took the effort to walk me to the cashier n explained to me in details on the services done before I made my payment. More

Good job! They are find easy , what do I need and also people working so fast ! If same thing happen worker collect quickly ! Very Good Good job !!! They are find easy , what do I need and also people working so fast ! If same thing happen worker collect quickly ! Very Good Good job !!! More