Mercedes-Benz of Honolulu

One is always treated as family (Ohana) at this dealership. Warren Ishie always goes above and beyond the call of duty. He makes having ones vehicle services enjoyable because one knows that when the work is co Warren Ishie always goes above and beyond the call of duty. He makes having ones vehicle services enjoyable because one knows that when the work is completed it will be like driving a new car all over again. More

Devin was great! Always updated me. Devin was great. Always helpful and updated me on the status. Arranged for a shuttle to take me back to work and pick me up once car was ready. Devin was great. Always helpful and updated me on the status. Arranged for a shuttle to take me back to work and pick me up once car was ready. More

EXCEPTIONAL SERVICE The sale was very friendl and patient.I would tell my friends to come over here.Even they do not have to purchase the car. The sale was very friendl and patient.I would tell my friends to come over here.Even they do not have to purchase the car. More

Great Service Staff was very friendly and helpful. I was updated by the service dept throughout the process of diagnosis and repair. Repairs were completed in the t Staff was very friendly and helpful. I was updated by the service dept throughout the process of diagnosis and repair. Repairs were completed in the time as promised. My car was very clean upon pick up. More

Mercedes Benz of Honolulu is committed to excellence I am a happy customer who will share the awesome experience from MB of Honolulu with all my friends and acquaintances. In fact, by the end of the year I am a happy customer who will share the awesome experience from MB of Honolulu with all my friends and acquaintances. In fact, by the end of the year I might bring a friend to buy a car from there. They give me the peace of mind I really need for my long commute 6 days a week. When I go there I feel comfortable and relaxed that my car is in good hands. I have to mention Jeff DeCorte whose customer service is exceptional and always makes me feel like I am part of their MB family. More

Like a princes Craig is a friendly and very helpful guy from start to end! I will diffidently be coming back. Second best thing is the loaner car! Thank you for that Craig is a friendly and very helpful guy from start to end! I will diffidently be coming back. Second best thing is the loaner car! Thank you for that! More

Car service I am very happy with the service. Kimo and the rest of the MB staff were very friendly, accomodating and very helpful. For 2 years, I went to a certif I am very happy with the service. Kimo and the rest of the MB staff were very friendly, accomodating and very helpful. For 2 years, I went to a certified MB service but I am tired of going back and forth for any small things to fix which I have no idea. At MB, any problems are fixed one time. Of course theres a price for it but its worth it coz it doesnt waste my time. Thank you and pls extend my appreciation to Kimo for making my service experience smooth and easy. More

Service Jeff was a great advisor. He finished the service on time as requested. When I came back and was about to pay, both cashiers were not on their respect Jeff was a great advisor. He finished the service on time as requested. When I came back and was about to pay, both cashiers were not on their respective desk. I had to wait awhile and Jeff proceeded to manually take care of my credit card payment after he tried to find them and cannot locate them anywhere. More

Excellent customer service and attention to their needs and We would like to commend your company on hiring and maintaining your excellent staff and their excellent customer relations. This is the 3rd Mercedes We would like to commend your company on hiring and maintaining your excellent staff and their excellent customer relations. This is the 3rd Mercedes Benz vehicle we have acquired and if not for the excellent customer relations, we would not be in this satisfied position. A special thanks goes out to our salesperson Kanoelehua Robinson who made us feel so SPECIAL and was so attentive to our wants and needs and without him this purchase would not have been possible. Much Mahalos, The Kim's More

Efficient, timely service Craig Hironaka was efficient, no nonsense and very clear as to what was going to be done and he delivered on what he promised. He spent time explaini Craig Hironaka was efficient, no nonsense and very clear as to what was going to be done and he delivered on what he promised. He spent time explaining all details and even showed me how to operated some of the controls on my dashboard. More