Mercedes-Benz of Honolulu

Yearly service/ maintanence I am very satisfied with the service and attention to detail that I received from Craig Hironaka, I am not only enjoy visiting with him, I also trust I am very satisfied with the service and attention to detail that I received from Craig Hironaka, I am not only enjoy visiting with him, I also trust he's recommendations. He always takes his time explaining every question that I may have as well as suggestions on what I need to take of next on my car. More

Ecellent service I went to 6 months check up. Everybody is so friendly and nice. The customer service was excellent. Manny helped me how to set up blue tooth so now I I went to 6 months check up. Everybody is so friendly and nice. The customer service was excellent. Manny helped me how to set up blue tooth so now I enjoy listening to music in the car. More

Good service Craig and the service team worked very hard on the GLS air conditioning line and the door. Good communication on the eta of pick up. Thank you and g Craig and the service team worked very hard on the GLS air conditioning line and the door. Good communication on the eta of pick up. Thank you and good job! More

service Excellent customer service was provided to me! I'm always satisfied when working with Craig and Seiko at Mercedes Benz of Honolulu. My car service was Excellent customer service was provided to me! I'm always satisfied when working with Craig and Seiko at Mercedes Benz of Honolulu. My car service was done in a timely manner. More

Exemplary Service! Craig Hironaka -Service Advisor was exemplary! He was very professional, courteous, helpful and informative! He always kept me up to date with my serv Craig Hironaka -Service Advisor was exemplary! He was very professional, courteous, helpful and informative! He always kept me up to date with my service and parts request! The entire experience was fast, efficient, warm and memorable! It was definitely a Five (5) Star experience that I will share with my friends and family! Robert Daniels - Parts Advisor was also very kind, helpful and enjoyable to speak and work with during my several visits for parts! Great Job! Sincerely, Ricardo Sablan, First (1st) Time and Proud Mercedes-Benz Owner and Member More

Initial Service (A) Excellent initial service and I'm thankful for the loaner car--pleasant surprise. Mr. Craig H. is a great Service Manager and balances customer needs Excellent initial service and I'm thankful for the loaner car--pleasant surprise. Mr. Craig H. is a great Service Manager and balances customer needs and dealership requirements well (considering one co-worker was absent unexpectedly). Thank you! More

Tire Service Jeff was and always is professional and courteous in helping us with issues. It helps to know I can count on him to do the best possible. Jeff was and always is professional and courteous in helping us with issues. It helps to know I can count on him to do the best possible. More

Above any other occasion. Warren Ishii, my Mercedes Service Representative is consistently accommodating, and displays genuine concern for my vehicle service needs whenever the Warren Ishii, my Mercedes Service Representative is consistently accommodating, and displays genuine concern for my vehicle service needs whenever they arise. Warren ensures complete satisfaction following my appointment. The vehicle loaner program is an invaluable, and greatly appreciated benefit. The dealership personnel were courteous, and professional, Emrick Prevot More

Auto Service Evaluation Everything was Perfect including appointment scheduling and accommodation. Highly recommended to all my friends and family...Looking forward for my ne Everything was Perfect including appointment scheduling and accommodation. Highly recommended to all my friends and family...Looking forward for my next Appointment... Thank you so much!!! More

Safely check Service was excellent.. Mr. DeCorte was very helpful and courteous. My experience at the facility was exceptional....much appreciated. Better than any Service was excellent.. Mr. DeCorte was very helpful and courteous. My experience at the facility was exceptional....much appreciated. Better than any other facility I have visited previously. Thank you! More