Mercedes-Benz of Honolulu

Safely check Service was excellent.. Mr. DeCorte was very helpful and courteous. My experience at the facility was exceptional....much appreciated. Better than any Service was excellent.. Mr. DeCorte was very helpful and courteous. My experience at the facility was exceptional....much appreciated. Better than any other facility I have visited previously. Thank you! More

Great customer service. Craig's personality fits the title, he's a caring and exceptional service Advisor! Although the computers went down he still managed to have the servi Craig's personality fits the title, he's a caring and exceptional service Advisor! Although the computers went down he still managed to have the service and inspection completed. He kept us informed on the status and called our home as a follow up. More

Excellent Experience!!! Incredible service, staff, & experience!!! Definitely a five star rating here!!! Jeff DeCorte & his team definitely SPOT ON!!! I would definitely r Incredible service, staff, & experience!!! Definitely a five star rating here!!! Jeff DeCorte & his team definitely SPOT ON!!! I would definitely return again for service and to purchase another vehicle here!!! More

Fantastic Service Jeff takes care of my car, specifies exactly what was done, and always keeps me updated as to what to expect will need to be done soon, but not quite Jeff takes care of my car, specifies exactly what was done, and always keeps me updated as to what to expect will need to be done soon, but not quite yet. I really appreciate the quality and friendliness of service provided! Mahalo Jeff!!! More

First Service with Mercedes I received excellent customer service from Manny Cabral. Your pickup and drop off service was on time and I felt very comfortable with the driver Mike I received excellent customer service from Manny Cabral. Your pickup and drop off service was on time and I felt very comfortable with the driver Mike. More

The Best Service Easy to schedule a service appointment. Fast, efficient check-in. Prompt delivery of my vehicle as promised. Craig makes it so very easy for me! Easy to schedule a service appointment. Fast, efficient check-in. Prompt delivery of my vehicle as promised. Craig makes it so very easy for me! More

Service Warren made the service and easy and quick process. He set up my ride back to work and had the car there when I got off. Warren made the service and easy and quick process. He set up my ride back to work and had the car there when I got off. More

Good service from Craig as usual. Brought in ML 350 for repairs... parts had to be ordered. Once the parts delivered, work was done promptly. from Craig as usual. Brought in ML 350 for repairs... parts had to be ordered. Once the parts delivered, work was done promptly. More

Lack of Service on the Big Island. Service was very good for 6 years. When Big Island Honda lost it's Mercedes tech, the wait time for a warranty appointment became 4 months This is hur Service was very good for 6 years. When Big Island Honda lost it's Mercedes tech, the wait time for a warranty appointment became 4 months This is hurting the sales of Mercedes on the Big Island. I know the owners of 3 late model Mercedes and they are all unhappy with the access to service. The service is a primary reason that we bought our current (3rd) Mercedes. More

Service Warren Ishi is the best service adviser. He takes his job seriously and is always very helpful. He pays attention to details and gets the job done wel Warren Ishi is the best service adviser. He takes his job seriously and is always very helpful. He pays attention to details and gets the job done well. I can trust him. More