Mercedes-Benz of Honolulu

beyond expectation Begins with a caring service consultant, that goes above and beyond.Loaner fleet was very clean and on time.I have never seen service like this. EVER! Begins with a caring service consultant, that goes above and beyond.Loaner fleet was very clean and on time.I have never seen service like this. EVER! More

Service You need to have more timely service in Kona! We had to wait weeks for parts and time to come in for service. We are now waiting for another part! You need to have more timely service in Kona! We had to wait weeks for parts and time to come in for service. We are now waiting for another part! More

Car Service Advisor is friendly and helpful. He knows his job well. I would like to do business with him again. On my next visit, I would like him to assist me Advisor is friendly and helpful. He knows his job well. I would like to do business with him again. On my next visit, I would like him to assist me again. His name is Devin Kusaka-Gatewood. More

Complimentary safety inspection Service is always exceptional. Warren Ishii is absolutely the finest and most knowledgeable service consultant I have worked with over the past years Service is always exceptional. Warren Ishii is absolutely the finest and most knowledgeable service consultant I have worked with over the past years. Great atmosphere all around in your facility. More

Very Friendly staff, great services All the staff are courteous and attentive. My service advisor gave me accurate estimates and didn't push for other recommended services. Only tell m All the staff are courteous and attentive. My service advisor gave me accurate estimates and didn't push for other recommended services. Only tell me at the end their recommendations. More

Ecellent car care and customer service! Professional and courteous staff was the highlight. Thanks for the comfortable waiting room. The actual cost was lower than the estimate! Thanks Jeff. Professional and courteous staff was the highlight. Thanks for the comfortable waiting room. The actual cost was lower than the estimate! Thanks Jeff....great job! More

Fast and Friendly Driving up to the service area the first person checking was very good, Second person just a good, Jeff Decorte service agent great. Jeff followed up Driving up to the service area the first person checking was very good, Second person just a good, Jeff Decorte service agent great. Jeff followed up the next day to make sure everything was ok. More

The Best! I have been dealing with MB of Honolulu for the past 12 years and have gotten excellent service all the time! My service adviser Jeff Decorte is the I have been dealing with MB of Honolulu for the past 12 years and have gotten excellent service all the time! My service adviser Jeff Decorte is the best! He always goes out of the way to help me out including emergency visit I had to make after cooling system leak! More

Professionalism at its best. My service representative, Warren, was as he always is completely professional. The necessary checks and work were done and the vehicle was My service representative, Warren, was as he always is completely professional. The necessary checks and work were done and the vehicle was good to go. More

Great service at MB Honolulu My service manager Jeff DeCorte is an outstanding service manager and individual. When I called for an appointment there was confusion on what tires w My service manager Jeff DeCorte is an outstanding service manager and individual. When I called for an appointment there was confusion on what tires were available. I then called Jeff and he was able to cut through the confusion and provided the required tires. He insures that all the appropriate requirements are met and certainly to my delight! More