Mercedes-Benz of Honolulu

Professionalism at its best. My service representative, Warren, was as he always is completely professional. The necessary checks and work were done and the vehicle was My service representative, Warren, was as he always is completely professional. The necessary checks and work were done and the vehicle was good to go. More

Great service at MB Honolulu My service manager Jeff DeCorte is an outstanding service manager and individual. When I called for an appointment there was confusion on what tires w My service manager Jeff DeCorte is an outstanding service manager and individual. When I called for an appointment there was confusion on what tires were available. I then called Jeff and he was able to cut through the confusion and provided the required tires. He insures that all the appropriate requirements are met and certainly to my delight! More

when i think of my car, i think of jeff decorte!!!! been with mercedes for almost twenty years!!! always worked with jeff decorte! upon arrival at the dealership, all my service concerns are totally tak been with mercedes for almost twenty years!!! always worked with jeff decorte! upon arrival at the dealership, all my service concerns are totally taken care of from what the service will include to arranging for my trip home and back!!! all this involves jeff continuing to inform me of the status of the service!! cannot say enough!!! able to leave it to jeff to take care of everything!!! am so grateful! thank you! More

Fantastic My latest service experience with Tripp at Mercedes Benz was fantastic. My car is riding smoothly again. Thank you for the quick service. Mahalo, Kat My latest service experience with Tripp at Mercedes Benz was fantastic. My car is riding smoothly again. Thank you for the quick service. Mahalo, Kathy More

service The service rep was truly great. He was friendly and competent and made sure everything possible was done correctly. I worked with Craig Hironaka who The service rep was truly great. He was friendly and competent and made sure everything possible was done correctly. I worked with Craig Hironaka who is a gem. More

excellent service and loaner car is clean. our experience with honolulu mercedes is always positive and we are treated to a kind and courteous professional people who work there, Mr. Warren Ish our experience with honolulu mercedes is always positive and we are treated to a kind and courteous professional people who work there, Mr. Warren Ishii is personable and prompt with answers that make my wife and glad we bought a mercedes benz from here. More

Car Repair Mr Ishii demonstrated excellent customer service skills. Very polite and very helpful. When I bring the car in for service, Mr Ishii always makes sure Mr Ishii demonstrated excellent customer service skills. Very polite and very helpful. When I bring the car in for service, Mr Ishii always makes sure everything is ok before I leave .Could not ask for better service . Would like to mention the young man I am not sure if I got the name right Hanson? Who explained the features of the courtesy car he displayed enormous patience and was very friendly even so I was a little unsure about some of the new features. Overall excellent service More

Service I had a dr's app right after MB service app. I just have to drop my car and Craig took care of it everything. I had a dr's app right after MB service app. I just have to drop my car and Craig took care of it everything. More

Great service Exceptional customer service! Was greeted with aloha and waited comfortably until my car was ready. The service A appointment took less than two hours Exceptional customer service! Was greeted with aloha and waited comfortably until my car was ready. The service A appointment took less than two hours and everything went very smooth. Great experience, thank you! More

Great service every time I have taken the car in. Excellent shuttle service and it's good to have loaner cars available. Everyone is very courteous and attentive. every time I have taken the car in. Excellent shuttle service and it's good to have loaner cars available. Everyone is very courteous and attentive. More