Mercedes-Benz of Hunt Valley

The service dept rep Jessica Golden is not to be trusted with the care of your vehicle. She isn't transparent or honest in the way she conducts business. The service director or service mgr is never readily with the care of your vehicle. She isn't transparent or honest in the way she conducts business. The service director or service mgr is never readily available when requested. Their concern for customer care and resolution is to not return repeated phone calls or messages. I will never go there to have my car serviced or otherwise. Be very wary of the initial pleasantries and fake kindness, care and concern, it's all a facade. More

Justin Schneider, Sales Rep and Hassan Kholfi, Financial Service Dir., made our vehicle purchase Oct 31st, pleasurable and stress less. Cannot say enough about there professionalism, vehicle knowledge and Service Dir., made our vehicle purchase Oct 31st, pleasurable and stress less. Cannot say enough about there professionalism, vehicle knowledge and genuinely nice people to work with. The Team, went above and beyond my expectations. Will highly recommend this group to friends and family, and definitely be my source for my next Mercedes purchase. Sincerely, Michelle and Jeffrey Greenberg More

I had a great experience with Veroj he was very knowledgeable and easy to work with while purchasing my car. He even gave me a follow up call the next day to ensure everything with the vehicle ran knowledgeable and easy to work with while purchasing my car. He even gave me a follow up call the next day to ensure everything with the vehicle ran smoothly. I’ll be returning to this dealership for future MB purchases. More

Brian Perry provided me superlative service Made my purchase easy The whole team did! Great! purchase easy The whole team did! Great! More

Brian was incredibly helpful during our process. He was very patient and understanding, making sure we knew what I was getting into at my own pace. Never rushed us or pushed us to make a decision. He was very patient and understanding, making sure we knew what I was getting into at my own pace. Never rushed us or pushed us to make a decision. More

Everyone was extremely friendly and helpful. My wife and I left with a new car and definitely will be back. My wife and I left with a new car and definitely will be back. More

Justin was fantastic to work with! Looking forward to buying another in future years from here. Looking forward to buying another in future years from here. More

Hunt Valley Mercedes Benz, though a bit "out of the way" for me had come though twice now in the past 4 years for me and my wife when we were looking to purchase our new MB SUVs. The entire sales and financ for me had come though twice now in the past 4 years for me and my wife when we were looking to purchase our new MB SUVs. The entire sales and finance team were incredibly easy and enjoyable (yes — two words you never hear about a car dealership!!) to work with. In particular, Justin Schneider, worked his tail off finding us our new car. I highly recommend this dealership. More

They are more friendly than a couple of dealership i have visited. Very professional and helpful. Responds when called on the phone and you leave a message. It's about 45 minutes from my house but I still pr visited. Very professional and helpful. Responds when called on the phone and you leave a message. It's about 45 minutes from my house but I still prefer to drive that distance for quality More

The customer service is exceptional. Mr Brian Perry did a great job and made me glad that I patronize this dealer. Mr Brian Perry did a great job and made me glad that I patronize this dealer. More