Mercedes-Benz of Hunt Valley

Service advisor when available is great. This dealership has high prices with service and always finds additional things wrong/expenses. Fixes things that truly didn't need fixing. Way overp This dealership has high prices with service and always finds additional things wrong/expenses. Fixes things that truly didn't need fixing. Way overpriced. More

Sam is the best. He always gives honest assessment of my vehicle. Thank you for awesome service. He always gives honest assessment of my vehicle. Thank you for awesome service. More

My service associate, James Artis, is an absolute treasure! He is always prompt and attentive to my needs and always courteous and friendly as well. He makes scheduling and bringing my car in for ser treasure! He is always prompt and attentive to my needs and always courteous and friendly as well. He makes scheduling and bringing my car in for service a positive experience!!! More

They are very Accommodating, friendly and quick service. Never any issues here and they follow up. Never any issues here and they follow up. More

Part ordered was the wrong part waited 2 months. Now have to wait even longer. Now have to wait even longer. More

Had a unique repair request for wheel welding. They found me a vendor to do the repair and saved me several thousand dollars over the cost of a new rim. Also kept me in the loop during the process They found me a vendor to do the repair and saved me several thousand dollars over the cost of a new rim. Also kept me in the loop during the process. More

I went back to MB of Hunt Valley for service. I had worked with this dealer over the last 25 years but had gone to another dealer because of some issues. I ma glad came back. Sam, my service advi I had worked with this dealer over the last 25 years but had gone to another dealer because of some issues. I ma glad came back. Sam, my service advisor, reminded me of why I really like this dealership. He was on top of everything and treated me with respect and professionalism. More

This was by far the best service I’ve had on my vehicle. It was quick, easy, and the technician did an amazing job repairing my vehicle. I’ll definitely be back! It was quick, easy, and the technician did an amazing job repairing my vehicle. I’ll definitely be back! More

Sam Wu is the best. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. Extremely knowledgeable, courteous, and friendly. The store is immaculate and definitely caters to the customers. More

My Car was nor vacuum from In-side, and it was not washed properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was difficult. More