Mercedes-Benz of Hunt Valley
Cockeysville, MD
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My Car was nor vacuum from In-side, and it was not washed properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was properly from outside. People were friendly and accommodating for the service appointment. Getting on the phone for service status and completion was difficult. More
Again, Sam Wu's attention to detail made my service call for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! for my Mercedes seamless! He is ON IT! Appreciated his professional advice regarding the maintenance and safety of my vehicle. Thanks Sam! More
Very clean, nice waiting room, perhaps more seating--none available for one elderly gentleman, perhaps some small tables to rest drinks? available for one elderly gentleman, perhaps some small tables to rest drinks? More
Wonderful warranty service, great attitude. I took my 300 GLC for a warranty repair. My appointment time was kept and loaner provided. The service manager kept me informed of progress along the I took my 300 GLC for a warranty repair. My appointment time was kept and loaner provided. The service manager kept me informed of progress along the way. Very satisfied with the repair and execution. More
Excellent experience for scheduled maintenance! My service advisor, Sam Wu, is absolutely excellent! (He even loaned me a phone charger when he realized I forgot mine! The whole experience was grea My service advisor, Sam Wu, is absolutely excellent! (He even loaned me a phone charger when he realized I forgot mine! The whole experience was great. More
Service advisor Sam Wu always goes above and beyond whether we are dealing with a problem or just scheduled maintenance. Very polite, respectful and knowledgeable. We no longer dread getting my car ser whether we are dealing with a problem or just scheduled maintenance. Very polite, respectful and knowledgeable. We no longer dread getting my car serviced. More
It was a pleasant experience as always working with Sam. He takes pride in his work and it shows. I know when i am dealing with him my car is in good hands and will be taken care of. He takes pride in his work and it shows. I know when i am dealing with him my car is in good hands and will be taken care of. More
John was great to work with. He was very professional and informative. He went above and beyond to make sure my questions were answered and my concerns addressed. I would 100% re He was very professional and informative. He went above and beyond to make sure my questions were answered and my concerns addressed. I would 100% recommend Mercedes of Hunt Valley. More