Mercedes-Benz of Jacksonville

Great service SPD service friendly staff gray facilities, he was the best experience ha ha in a dealership service department he was the best experience ha ha in a dealership service department More

Excellent service. I will buy my vehicles wherever my service rep works. He is that good. Jonathan Hill is the benchmark that everyone should strive to be. He has taken I will buy my vehicles wherever my service rep works. He is that good. Jonathan Hill is the benchmark that everyone should strive to be. He has taken care of all my vehicles for 20 years. More

This morning, my Mercedes-Benz had its Flex B service accomplished in the “New Express Shop” within a 2 hour window of time. I originally was going to get a “courtesy” loaner, but instead enjoyed a cour accomplished in the “New Express Shop” within a 2 hour window of time. I originally was going to get a “courtesy” loaner, but instead enjoyed a courtesy breakfast & caught up with my emails, & like magic, my car was ready! Jonathan Hill, my service advisor was most helpful. More

It was truly my pleasure to work with Camille throughout the maintenance process. Camille was very professional and truly patient in executing the work. Thank you Camille. the maintenance process. Camille was very professional and truly patient in executing the work. Thank you Camille. More

Ali was great a corner stone for your company and department o will be using her again very professional and the customer service unequal department o will be using her again very professional and the customer service unequal More

Mercedes Benz of Jax is a great dealership for all my service needs and with top-notch people. service needs and with top-notch people. More

Great staff and service specialists. Dalton explained everything in detail and is very professional. Great service and support. Dalton explained everything in detail and is very professional. Great service and support. More

Was the best experience for me Happy new year for everyone who do great work everyone who do great work More

I am writing to express my extreme disappointment and frustration with Mercedes-Benz, a company that, in my recent experience, has played the role of the Grinch in stealing the joy of my daughter's Chris frustration with Mercedes-Benz, a company that, in my recent experience, has played the role of the Grinch in stealing the joy of my daughter's Christmas. I had high expectations for Mercedes-Benz and had been eagerly anticipating purchasing a vehicle from your esteemed brand. However, my interactions with your dealership left me feeling utterly disheartened and disillusioned. I had planned to surprise my daughter with a special Christmas gift—a CPO C300 car from Mercedes-Benz. After diligently searching for the ideal car, a stylish and reliable Mercedes-Benz, for several days .I stopped first at Fields in Atlantic Blvd and after a few hours of negotiation, test drive , back and forth of the Dariq consulting with his manager and signatures the deal was agreed on . Excitement overwhelmed me as I sat across the desk from the sales representative, finalizing the paperwork and signing the deal. Everything seemed to be falling into place, and I envisioned my daughter's excitement .. The car got sent to the car wash and got fuelled . Few minutes later Gino halilaj The manager came out with a grinch smile to turn my excitement into frustration right on christmas EVE The excuse given by the manager seemed dubious at best- the car is was Not CPO due to a non OEM windshield.I suspected that the dealership might have received a better offer from another buyer but used the excuse of a a non OEM windshield to backtrack on their agreement this despite the fact that the car was listed as CPO and made sure during negotiation that CPO condition f was a deal breaker for me. This resulted in an inability to finalize the purchase in time for Christmas. My daughter's excitement and anticipation for a memorable gift were shattered due to the incompetence and apathy displayed by your dealership manager . Mercedes-Benz, a brand that is synonymous with luxury and excellence, has failed to live up to its reputation. Your company's actions have not only soured my perception of your brand but have also robbed my daughter of a special moment that she was eagerly looking forward to this holiday season. I implore you to take this matter seriously and address the issues within your dealership. I hope that by sharing my experience, you will take steps to ensure that other customers do not have to endure similar disappointments in the future. Sincerely, More

Excellent services in Mercedes-Benz Dealer in. Atlantic Blvd in Jacksonville Fl. Bryan, provides excellent services from receiving my car, to delivering it again. Thanks so much 🎄 Atlantic Blvd in Jacksonville Fl. Bryan, provides excellent services from receiving my car, to delivering it again. Thanks so much 🎄 More