Mercedes-Benz of Jacksonville

Customer service was top notch. Jarrod did a good job taking care of all my needs and constantly updating me on the progress of my vehicle. Jarrod did a good job taking care of all my needs and constantly updating me on the progress of my vehicle. More

Everything was great but had trouble with transport home had to wait an hour and. It was too expensive had to wait an hour and. It was too expensive More

My car came back the same dead battery no oil or fluids,I paid $1515 for nothing paid $1515 for nothing More

Ali is fantastic! A pleasure to deal with. She kept us informed before and after our service. We are planning an extended trip in our Sprinter and as the unit was used A pleasure to deal with. She kept us informed before and after our service. We are planning an extended trip in our Sprinter and as the unit was used we wanted the entire motor and chassis gone over. We were pleased that there weren’t as many repairs as was anticipated. The video of the inspection was a great and unexpected surprise, thank you Ervis (?). There was plenty of work to be done and it was done in 2 days! More

I am happy with the service I have received from the dealership the explain the service done dealership the explain the service done More

Dillon was a pleasure to work with today, he had us in/out of the dealership in less than 1 1/2 hours and also spent some time with us in helping us to understand the technology and connectivity of the in/out of the dealership in less than 1 1/2 hours and also spent some time with us in helping us to understand the technology and connectivity of the electronics. Thank you very much Dillon !! More

They always meet expectations ! Behar is the best. I don’t think he knows the word “no”! Have had great experiences at Fields! Behar is the best. I don’t think he knows the word “no”! Have had great experiences at Fields! More

Ali is amazing. I brought my sprinter in for an oil change. I expected to come back a couple days later to pick it up and much to my excitement, it was done in less I brought my sprinter in for an oil change. I expected to come back a couple days later to pick it up and much to my excitement, it was done in less than two hours. Ali is professional and great to work with. More

Professional, friendly and a good job every time. Have bought a couple of cars here and always take them for maintenance. Have bought a couple of cars here and always take them for maintenance. More

Great service SPD service friendly staff gray facilities, he was the best experience ha ha in a dealership service department he was the best experience ha ha in a dealership service department More