Mercedes-Benz of Jacksonville
Jacksonville, FL
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601 Reviews of Mercedes-Benz of Jacksonville
Ali is amazing! She went above and beyond, to keep me updated on my vehicle repairs and cost. She's very knowledgeable and courteous. I had a wonderful experience wo She went above and beyond, to keep me updated on my vehicle repairs and cost. She's very knowledgeable and courteous. I had a wonderful experience working with her and I will come back to MB. More
I was traveling through this area when my check engine light came on. Mercedes was able to fit me in within a few days. It was diagnosed and repaired within 5 hours. Dalton, my service rep was kind, profe light came on. Mercedes was able to fit me in within a few days. It was diagnosed and repaired within 5 hours. Dalton, my service rep was kind, professional and knowledgable. I would definitely return here and would recommend this dealership to others. Thanks Mercedes for getting me “back on the road”.. More
This dealership is top notch! They make you feel right at home and you just know it’s a fun place to work when you leave there. Everyone is over the top nice! They make you feel right at home and you just know it’s a fun place to work when you leave there. Everyone is over the top nice! More
My service advisor was great. He gave me a update on everything that was going on. My car was done on time. Great service overall. He gave me a update on everything that was going on. My car was done on time. Great service overall. More
Absolutely wonderful service. They picked up our GLC 300 for the 1-year maintenance, left us a free replacement, and returned our car the next day. They also fixed our only (min They picked up our GLC 300 for the 1-year maintenance, left us a free replacement, and returned our car the next day. They also fixed our only (minor) problem with a software upgrade. Jonathan was great in keeping us posted all along the way. The valets were cool. All in all, a painless and rather pleasant experience. Arguably the best auto service we've ever had. And I've had nice cars since 1964. More
The professional manner of all the personnel was excellent. Ali was very attentive and personable. I enjoyed meeting Ali and working with her. excellent. Ali was very attentive and personable. I enjoyed meeting Ali and working with her. More