Mercedes-Benz of Jacksonville

Rick was very helpful and was able to process the checkin quickly and efficiently. I would definitely recommend him as a service advisor. quickly and efficiently. I would definitely recommend him as a service advisor. More

Easy to work with and not a lot of pressure to sell you a car in which I like. Rustin has sold me 3 cars now and like doing business with him. car in which I like. Rustin has sold me 3 cars now and like doing business with him. More

Very helpful and accommodating and the wait was less than anticipated. The waiting room was was very comfortable. The service is always above and beyond expectations. than anticipated. The waiting room was was very comfortable. The service is always above and beyond expectations. More

Excellent service would recommend this dealership every time. From walking in the cafe area to seating down with Jackie Figaro my salesperson and then financing the process made me feel at home. This is my time. From walking in the cafe area to seating down with Jackie Figaro my salesperson and then financing the process made me feel at home. This is my second Mercedes-Benz purchase and both times from Jackie Figaro she always makes the buying process stress free. More

Josh was respectful quick to respond and reach out about any issues with my car. Was knowledgeable about key items that needed to be fixed and also helped with getting my next appointment scheduled. any issues with my car. Was knowledgeable about key items that needed to be fixed and also helped with getting my next appointment scheduled. More

Top notch service all the way around. Good communication from service advisor, would recommend 10/10 Good communication from service advisor, would recommend 10/10 More

Jarrod at Mercedes of Jacksonville is the best and most thorough Service Advisor I've ever dealt with. He has went above and beyond to ensure that my wife and I had a great experience. I own many high-end thorough Service Advisor I've ever dealt with. He has went above and beyond to ensure that my wife and I had a great experience. I own many high-end cars and Jarrod is the best at what he does, take care of their customers. More

I had a great experience at Mercedes Jacksonville. My service representative Micha was fantastic, explaining everything that had to be done very thoroughly and making sure all my service needs were me My service representative Micha was fantastic, explaining everything that had to be done very thoroughly and making sure all my service needs were met and helped me choose a great set of new tires. Would HIGHLY recommend this dealership. Thank you Micha and everyone who worked on my car! Traci Johnson More

My experience with Fields is excellent and Behar has been outstanding and great to work with. outstanding and great to work with. More

Efficient service department. Would like to have seen same day service but everything went well Would like to have seen same day service but everything went well More