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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
966 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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966 Reviews of Mercedes-Benz of Jacksonville

July 10, 2026

Very nice people, Very special people with extensive knowledge of their work; they perform it extraordinarily well. More

by kandcsand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 13, 2026 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that our team impressed you with their knowledge and professionalism! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and we look forward to assisting you again!

July 09, 2026

Always excellent customer service, communication and workmanship. As a returning customer for 10 years this dealership performs service and repairs for all need and both this vehicle and previous vehi More

by Workinmom0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
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Jul 09, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for your thoughtful review! We truly appreciate your continued business over the past decade, and we are grateful for your confidence in Mercedes-Benz and Sprinter of Jacksonville. See you next time!

July 04, 2026

expected service levels from a large dealershiccxcçqp. road side was none issue. issue was taken care of. More

by lancelance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no idea on names
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Jul 06, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and sharing your review for our team. Lance will appreciate your kind words. We hope to assist you in the future!

July 03, 2026

I took my e450 to Mercedes Benz of Jacksonville yesterday and was treated like royalty.Adam my service advisor was fantastic.The dealership provided breakfast and room to work on my laptop. If you More

by Daveyg520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 06, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us, Davey! We're happy to hear you had a fantastic service visit with Adam and the team. We look forward to assisting you again at Mercedes-Benz and Sprinter of Jacksonville!

July 03, 2026

Had a great experience with them and Dalton, thank you! Not pushy and good commmunications!! More

by jasoncueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Jul 06, 2026 -

Mercedes-Benz of Jacksonville responded

All of us at Mercedes-Benz and Sprinter of Jacksonville are happy to see this wonderful feedback! It's fantastic to hear you were in stellar hands with Dalton. Thank you, Jason!

July 02, 2026

It was a great experience from the check in to the finish.everybody did a great job More

by Erikvandekamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan hill
Report | Print
Jul 02, 2026 -

Mercedes-Benz of Jacksonville responded

Hi Erik, thank you for the wonderful feedback! We are thrilled to hear that you had a great experience with our team from start to finish. Providing excellent service is our top priority, and we’ll be sure to share your kind words with everyone here. We look forward to seeing you again!

July 01, 2026

This dealership rocks. A plus service and employees. The service tech kept me up to date on everything. Lots of appropriate texts and phone calls. Sure wish this deale More

by Mercedesmarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Roberts
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Jul 01, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for the glowing review! We're thrilled to hear our team kept you informed and provided top-notch service. We truly appreciate your kind words. Safe travels! -Mercedes-Benz and Sprinter of Jacksonville

July 01, 2026

From the time I called to schedule an appointment for service to the time my car was delivered back to me the process went smoothly. Every employee I encountered treated me with respect and were very pr More

by lfsimp4158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille
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Jul 01, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with Mercedes-Benz and Sprinter of Jacksonville! We’re happy to hear everything went smoothly and that you felt well taken care of.

June 30, 2026

Excellent Service Department. Have dealt with is twice in last few day ( 2 cars) and was very pleased both times . More

by tomhark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali is excellent at her job. Efficient and keeps you informed .
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Jun 30, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville. We are always here to assist you!

June 29, 2026

Great service as always. Their pick up and drop off service is above and beyond what many other dealership service has to offer. Everyone is professional from the reptionist More

by docbecky7
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Jun 30, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for highlighting our convenient pick-up and drop-off service! We are thrilled that you can count on our team at Mercedes-Benz and Sprinter of Jacksonville to go above and beyond.

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