Mercedes-Benz of Jacksonville

I was very upset by the services center of Atlantic Blvd this time, my sister dropped my car at this center for an emergency case yesterday, and today I received a text msg from Someone named Bryan Wilson t this time, my sister dropped my car at this center for an emergency case yesterday, and today I received a text msg from Someone named Bryan Wilson to come to pick up my car because it’s done, when I arrived to the center asked about Bryan nobody responded, someone from told me that I have to go to the cashier, when I finished with them they told to wait outside without any explanation, so I left the center very upset, didn't know what happened to my car and with very bad experience. It was the worst time ever with Mercedes Benz services.👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 More

Dalton my Service Manager and the service team at Mercedes Jacksonville always does an excellent job preserving my investment. Great Team!!! Mercedes Jacksonville always does an excellent job preserving my investment. Great Team!!! More

Service center and personnel are impressive. Worked with Camile and she was very helpful and communicative. Worked with Camile and she was very helpful and communicative. More

I had an emergency situation on the road and they accommodated me. Diagnosed the issue and had me back on the road. Behar was great and communicated throughout the process. Very helpful , friendly accommodated me. Diagnosed the issue and had me back on the road. Behar was great and communicated throughout the process. Very helpful , friendly and professional More

I always have my CLS 450 serviced by Jonathan Hill. He’s fantastic. He’s the only one I work with, is my go-to guy, and works hard to get what I need done as fast and as smoothly as possible. I’ve owne He’s fantastic. He’s the only one I work with, is my go-to guy, and works hard to get what I need done as fast and as smoothly as possible. I’ve owned many MB before, but have never had such great service. More

I had the express service the tech Germail came to my home and did an excellent job. home and did an excellent job. More

Excellent service by Dalton in the Service Department. He graciously gave me a Veteran’s discount. His service has been consistently professional, courteous and helpful. He graciously gave me a Veteran’s discount. His service has been consistently professional, courteous and helpful. More

Everyone was professional and respectful towards us. They made sure that we were aware of everything going on as it pertained to our vehicle. They made sure that we were aware of everything going on as it pertained to our vehicle. More

Keep up with the good work thank you for your help I will see you soon see you soon More

Never had sloppy service at BMW, before I review on google, someone should check their inbox. google, someone should check their inbox. More