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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
715 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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715 Reviews of Mercedes-Benz of Jacksonville

May 09, 2023

The attention I had from Joshua was excellent. ... the only thing I didn't like is why they ask you when you live your car (anything else you want us to check) I gave him a list of things and they More

by lauradomingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 10, 2023 -

Mercedes-Benz of Jacksonville responded

We appreciate your kind words about Joshua's attentive service at Mercedes-Benz and Sprinter of Jacksonville. However, we apologize for any oversight in thoroughly attending to your list of maintenance requests. It seems there was a mix-up on our end and I'm very sorry for the inconvenience. I'd like to do what I can to improve your experience. Please reach out when you have a moment if you'd like to discuss this further. Thank you, Barry Lamb - General Manager - (904) 724-1080

May 03, 2023

Excellent service. Dalton was great. No drama. Quick and easy. On line review was very helpful as well. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
May 03, 2023 -

Mercedes-Benz of Jacksonville responded

Alex, we're delighted to hear that Dalton provided excellent service and made your visit drama-free. Thank you for sharing this wonderful review of your experience at Mercedes-Benz and Sprinter of Jacksonville. We appreciate your kind words and hope to see you again soon for any future needs. Drive safely!

April 28, 2023

Great service with no appointment! !! My wife got a flat tire. When she called the road side service they came out right away and changed the tire and she was on her way. I took the car More

by Michaelmitchelljax
Recommend Dealer
Yes
Employees Worked With
Dillon in service
Apr 28, 2023 -

Mercedes-Benz of Jacksonville responded

We're glad we could assist you and your wife, Michael! Our team at Mercedes-Benz and Sprinter of Jacksonville is committed to providing quick and efficient service for all our customers. Thank you for choosing us for your vehicle's needs and the five-star rating. Safe travels!

April 27, 2023

A very good experience with the dealership. I am always treaded very courteous and professional. More

by AaronHarding480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Langne
Apr 27, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you, Aaron, for leaving Mercedes-Benz and Sprinter of Jacksonville a five-star review! We are thrilled to hear our team provides standout customer service.

April 26, 2023

Ali is amazing! She went above and beyond, to keep me updated on my vehicle repairs and cost. She's very knowledgeable and courteous. I had a wonderful experience wo More

by Tamarafyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Foltz
Apr 26, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad Ali provided exceptional customer service during your recent visit to Mercedes-Benz and Sprinter of Jacksonville! It's great to know that you had a wonderful experience working with her and our team. We appreciate your support and hope to work with you again down the road!

April 25, 2023

I was traveling through this area when my check engine light came on. Mercedes was able to fit me in within a few days. It was diagnosed and repaired within 5 hours. Dalton, my service rep was kind, profe More

by Whirlygirl16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton in service
Apr 26, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville for your service needs. We're delighted to hear that Dalton provided you with excellent care during your visit. Safe travels!

April 24, 2023

This dealership is top notch! They make you feel right at home and you just know it’s a fun place to work when you leave there. Everyone is over the top nice! More

by dds9060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 24, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We appreciate your business and hope to see you back again at Mercedes-Benz and Sprinter of Jacksonville. Safe travels!

April 23, 2023

It was all good had a a good time some good food was all good More

by Rdmessingerjrbob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Sackel
Apr 23, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for trusting Mercedes-Benz and Sprinter of Jacksonville with your business!

April 20, 2023

My service advisor was great. He gave me a update on everything that was going on. My car was done on time. Great service overall. More

by jon nazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bahar
Apr 21, 2023 -

Mercedes-Benz of Jacksonville responded

Jon, we're so glad to hear that your experience with us was great thanks to our team's communicative and efficient service process! Thanks for choosing Mercedes-Benz and Sprinter of Jacksonville. We hope to see you again!

April 19, 2023

Great service with a friendly staff. My advisor , Micah did a great job keeping me informed. Support staff making it work. More

by Glendporter815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Dagey
Apr 19, 2023 -

Mercedes-Benz of Jacksonville responded

We are so happy to hear that you received great service from our team at Mercedes-Benz and Sprinter of Jacksonville! Micah is a wonderful advisor and we're glad to know that he kept you informed throughout the process. Thanks for taking the time to leave us a review. We hope to see you again in the future!

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