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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
979 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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979 Reviews of Mercedes-Benz of Jacksonville

July 15, 2026

Dealer did a great job solving problems thanks to Ali my CS contact. Very professional and responsive. Does a tremendous job!! More

by Suerth46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Foltz
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Jul 16, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your review! We will be sure to thank Ali for his helpful service here at Mercedes-Benz and Sprinter of Jacksonville. See you again next time!

July 15, 2026

Outstanding & exceptional service experience. Julia handled everything from start to finish. Kept us posted on everything that had to be done to our GL350 Bluetec More

by walterr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Johnson
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Jul 15, 2026 -

Mercedes-Benz of Jacksonville responded

We're so pleased to hear about your positive experience with Julia and our team at Mercedes-Benz and Sprinter of Jacksonville! We look forward to serving you again, Walter.

July 13, 2026

Did not like the treatment of the cashier's desk or parts department. However the service technician Adam was great !!!! More

by Bdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Jul 14, 2026 -

Mercedes-Benz of Jacksonville responded

We're glad to know that Adam provided you with great service, but it's concerning to hear about your other experiences. We aim for a consistently high level of customer care across all departments and will address this feedback accordingly. If there's anything further you'd like to discuss, please don't hesitate to reach out. Thank you, Barron Jordan - Service Manager - 904.724.1080

July 10, 2026

Very nice people, Very special people with extensive knowledge of their work; they perform it extraordinarily well. More

by kandcsand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 13, 2026 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that our team impressed you with their knowledge and professionalism! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and we look forward to assisting you again!

July 09, 2026

Always excellent customer service, communication and workmanship. As a returning customer for 10 years this dealership performs service and repairs for all need and both this vehicle and previous vehi More

by Workinmom0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
Report | Print
Jul 09, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for your thoughtful review! We truly appreciate your continued business over the past decade, and we are grateful for your confidence in Mercedes-Benz and Sprinter of Jacksonville. See you next time!

July 04, 2026

expected service levels from a large dealershiccxcçqp. road side was none issue. issue was taken care of. More

by lancelance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no idea on names
Report | Print
Jul 06, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and sharing your review for our team. Lance will appreciate your kind words. We hope to assist you in the future!

July 03, 2026

I took my e450 to Mercedes Benz of Jacksonville yesterday and was treated like royalty.Adam my service advisor was fantastic.The dealership provided breakfast and room to work on my laptop. If you More

by Daveyg520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 06, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us, Davey! We're happy to hear you had a fantastic service visit with Adam and the team. We look forward to assisting you again at Mercedes-Benz and Sprinter of Jacksonville!

July 03, 2026

Had a great experience with them and Dalton, thank you! Not pushy and good commmunications!! More

by jasoncueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Jul 06, 2026 -

Mercedes-Benz of Jacksonville responded

All of us at Mercedes-Benz and Sprinter of Jacksonville are happy to see this wonderful feedback! It's fantastic to hear you were in stellar hands with Dalton. Thank you, Jason!

July 02, 2026

It was a great experience from the check in to the finish.everybody did a great job More

by Erikvandekamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan hill
Report | Print
Jul 02, 2026 -

Mercedes-Benz of Jacksonville responded

Hi Erik, thank you for the wonderful feedback! We are thrilled to hear that you had a great experience with our team from start to finish. Providing excellent service is our top priority, and we’ll be sure to share your kind words with everyone here. We look forward to seeing you again!

July 01, 2026

This dealership rocks. A plus service and employees. The service tech kept me up to date on everything. Lots of appropriate texts and phone calls. Sure wish this deale More

by Mercedesmarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Roberts
Report | Print
Jul 01, 2026 -

Mercedes-Benz of Jacksonville responded

Thank you for the glowing review! We're thrilled to hear our team kept you informed and provided top-notch service. We truly appreciate your kind words. Safe travels! -Mercedes-Benz and Sprinter of Jacksonville

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