Mercedes-Benz of Jacksonville

The Service and Tire group were exceptional in taking care of my unexpected tire blow out. The overall experience was best I have ever had at a Mercedes Benz dealership. care of my unexpected tire blow out. The overall experience was best I have ever had at a Mercedes Benz dealership. More

Jonathan is awesome in every area of expertise an around customers service. Meeting all your expectations and keeping you informed on the progress of your automobile. customers service. Meeting all your expectations and keeping you informed on the progress of your automobile. More

Dalton and the Mercedes dealership did an excellent job. I love the video recap of all their work on your car. They went above and beyond to provide a loaner car. Thank you so much! I love the video recap of all their work on your car. They went above and beyond to provide a loaner car. Thank you so much! More

Jonathan was awesome & took care of everything for me. I live 2 hrs away & he arranged for a driver to pick up my car & leave a loaner. I also like how the service department sends a of video of their fi I live 2 hrs away & he arranged for a driver to pick up my car & leave a loaner. I also like how the service department sends a of video of their findings. I have had a great experience with this dealership from the purchase of my car to the maintenance & service repairs. They do a great job & I am so appreciative! More

The quality of the service was exceptional with friendly knowledgeable staff. Extremely satisfied with service. knowledgeable staff. Extremely satisfied with service. More

Always a pleasure dealing with Dalton. He listens and is very good at taking care of things from start to finish! I highly recommend him and Mercedes Of Jacksonville… He listens and is very good at taking care of things from start to finish! I highly recommend him and Mercedes Of Jacksonville… More

Traveling through when significant Sprinter van problem occurred. Micah got me seen, and the mechanic had me back in the road in hours. So grateful! occurred. Micah got me seen, and the mechanic had me back in the road in hours. So grateful! More

I have had 4 Mercedes Benz loved every one of them. They are quite accommodating and looking to make your “experience” as pleasant as possible They are quite accommodating and looking to make your “experience” as pleasant as possible More

My recent service experience was positive. I appreciated the clear communication from Jonathan and the helpful multi‑point inspection video. I also want to mention that Frank has always been e I appreciated the clear communication from Jonathan and the helpful multi‑point inspection video. I also want to mention that Frank has always been exceptionally kind and supportive, and I truly value the way he consistently takes care of my vehicle. Thank you to the team for the service. More

Great reliable service and very courteous. They accommodated me and performed the task professionally. I recommend them. They accommodated me and performed the task professionally. I recommend them. More