Mercedes-Benz of Jacksonville

Would appreciate more professionalism, friendliness and thoroughness when communicating with customers. Greetings, follow through and show more care would be appreciated. The cost of services is extremely thoroughness when communicating with customers. Greetings, follow through and show more care would be appreciated. The cost of services is extremely high as well. they really acted like they didn’t care and did not communicate well. More

Rick Adams is the consummate Service Representative. Excellent sensitivity and flexibility in pleasing a customer. Excellent sensitivity and flexibility in pleasing a customer. More

Dalton and entire service department I were great. Dalton notified me the vehicle was done and even sent an Uber to transport back to dealership Dalton notified me the vehicle was done and even sent an Uber to transport back to dealership More

We love working with Behar Qerimi and MB of Jax! Our 2014 C250 looks and works as well as the day it was new. Great service and excellent technicians! Appreciate all of the hard work. Our 2014 C250 looks and works as well as the day it was new. Great service and excellent technicians! Appreciate all of the hard work. More

Service advisor Ali is very nice and patient with you and concerning of your Vechicle needs. concerning of your Vechicle needs. More

Service Advisor Jonathan was great. Service was performed efficiently and loaner car provided was a big plus. Service was performed efficiently and loaner car provided was a big plus. More

I would like to thank Bryan and team for doing a great job in fixing my car. They made me feel welcome and the service on my car was done in a day! Wow! Keep up the good work! job in fixing my car. They made me feel welcome and the service on my car was done in a day! Wow! Keep up the good work! More

Mercedes Benz of Jacksonville provides superior service, but it's the standard since I've been using them. I'm an extremely satisfied customer!! but it's the standard since I've been using them. I'm an extremely satisfied customer!! More

Excellent service and great people to have business with. Very professional. An easy transition from one MB to the other Very professional. An easy transition from one MB to the other More

The salesmen Charles was just okay. When mt car was delivered ir had a number of items that were not addressed for being certified. Now I have concerns about your certification proces When mt car was delivered ir had a number of items that were not addressed for being certified. Now I have concerns about your certification process. The car should have been reviewed by the salesman prior to me leaving the dealership. The salesman never invited me for a walk around. Insofar as the sales manager, he never introduced him/herself to me. Tony in finance was a gentleman. Very disappointed, in retrospect l felt they were only introduced in my check. More