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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
715 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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715 Reviews of Mercedes-Benz of Jacksonville

December 08, 2024

Jonathon was great in assessing my issue and getting it resolved. Service was superb. Thanks More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon in service
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Mark, thank you for reviewing Johnathon and Mercedes-Benz and Sprinter of Jacksonville! We hope to see you again down the road!

December 07, 2024

Timely professional service. .. friendly knowledgeable staff... good food in their cafe...but very high prices for parts and labor More

by mkmddx001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that our team provided timely and professional service, and we appreciate your feedback on pricing. If there's anything else we can do for you, just let us know!

December 06, 2024

Very productive and professional staff listen and provide service above and beyond any requests Needef More

by cwilliams8285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that our team at Mercedes-Benz and Sprinter of Jacksonville exceeded your expectations with their service! Thank you for sharing this wonderful feedback. We look forward to assisting you again in the future!

December 06, 2024

Very professional from scheduling to delivery. Both Dillon in service and Kevin who delivered our vehicle did a very good job More

by JoeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon in service and Kevin who delivered our vehicle
Report | Print
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for highlighting the professionalism of Dillon and Kevin at Mercedes-Benz and Sprinter of Jacksonville. We're glad to hear they provided excellent service from start to finish!

December 04, 2024

Service through Richard was Been extremely efficient and his personality is very good with the customer More

by krJohnson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams very good
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Dec 04, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with Richard at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that his efficient service and great personality made a positive impression. We look forward to serving you again in the future!

December 04, 2024

Great and efficient service. Dalton Langer has been taking care of me for several years and provides great service every time . More

by Kiran Burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langer
Report | Print
Dec 04, 2024 -

Mercedes-Benz of Jacksonville responded

Kiran, thank you for your continued trust in Dalton and the team at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to know you're consistently satisfied with our service.

November 13, 2024

Went in to replace the right front turn signal on a Saturday morning. Jarrod informed me that the correct bulb was not in stock and that would order it and notify when available. Jarrod called back on More

by fpacetti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams was excellent and followed as promised.
Report | Print
Nov 13, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that Jarrod provided efficient service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you in the future!

November 10, 2024

Great service from Dalton and team to get my car serviced and back on the road. Very pleasant, well informed and done timely. More

by Joedavidson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Report | Print
Nov 11, 2024 -

Mercedes-Benz of Jacksonville responded

Joe, we're delighted to hear that Dalton and the team provided you with great service at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing your experience!

November 08, 2024

Very efficient I pulled up without an appointment and was taken care of immediately, Behar was kind and kept me informed about my vehicle and what they were performing on it More

by drumgamemichael58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEHAR
Report | Print
Nov 08, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Behar and the team at Mercedes-Benz and Sprinter of Jacksonville provided you with efficient service. It's great to know your experience was seamless, even without an appointment! Thank you for sharing this feedback.

November 07, 2024

I give Rick Adams 10 stars He was very nice and helpful. The only problem what he said my car back to be washed it was never washed or vacuum.. More

by hndrsnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Sharpe, Lee McMillan, Aaron Mong, Anna Sackel, Josh Tanner
Report | Print
Nov 08, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your feedback with us! We're delighted to hear that Rick Adams provided excellent service at Mercedes-Benz and Sprinter of Jacksonville. We apologize for the oversight regarding the car wash, and we'll address this to ensure a better experience next time.

Nov 08, 2024 -

hndrsnjr responded

Thank you Tick is a good man. God’s blessings be with him.

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