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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.8
736 Reviews

10231 Atlantic Blvd

Jacksonville, FL

32225

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736 Reviews of Mercedes-Benz of Jacksonville

December 08, 2024

Jonathon was great in assessing my issue and getting it resolved. Service was superb. Thanks More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon in service
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Mark, thank you for reviewing Johnathon and Mercedes-Benz and Sprinter of Jacksonville! We hope to see you again down the road!

December 08, 2024

Service is Very friendly, punctual, and competent. The free breakfast was delicious and was home cooked byva very nice gentleman. They repaired my problem in 2.5 hours and gave me a video summary. Al More

by dmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear about your positive experience at Mercedes-Benz and Sprinter of Jacksonville! It's great that our team could assist you efficiently. We look forward to welcoming you back in the future!

December 07, 2024

Timely professional service. .. friendly knowledgeable staff... good food in their cafe...but very high prices for parts and labor More

by mkmddx001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that our team provided timely and professional service, and we appreciate your feedback on pricing. If there's anything else we can do for you, just let us know!

December 06, 2024

Very productive and professional staff listen and provide service above and beyond any requests Needef More

by cwilliams8285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that our team at Mercedes-Benz and Sprinter of Jacksonville exceeded your expectations with their service! Thank you for sharing this wonderful feedback. We look forward to assisting you again in the future!

December 06, 2024

Very professional from scheduling to delivery. Both Dillon in service and Kevin who delivered our vehicle did a very good job More

by JoeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon in service and Kevin who delivered our vehicle
Dec 09, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for highlighting the professionalism of Dillon and Kevin at Mercedes-Benz and Sprinter of Jacksonville. We're glad to hear they provided excellent service from start to finish!

December 04, 2024

Service through Richard was Been extremely efficient and his personality is very good with the customer More

by krJohnson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Adams very good
Dec 04, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with Richard at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that his efficient service and great personality made a positive impression. We look forward to serving you again in the future!

December 04, 2024

Great and efficient service. Dalton Langer has been taking care of me for several years and provides great service every time . More

by Kiran Burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langer
Dec 04, 2024 -

Mercedes-Benz of Jacksonville responded

Kiran, thank you for your continued trust in Dalton and the team at Mercedes-Benz and Sprinter of Jacksonville! We're delighted to know you're consistently satisfied with our service.

November 13, 2024

Went in to replace the right front turn signal on a Saturday morning. Jarrod informed me that the correct bulb was not in stock and that would order it and notify when available. Jarrod called back on More

by fpacetti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Adams was excellent and followed as promised.
Nov 13, 2024 -

Mercedes-Benz of Jacksonville responded

Thank you for sharing your experience with us at Mercedes-Benz and Sprinter of Jacksonville! We're glad to hear that Jarrod provided efficient service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you in the future!

November 10, 2024

Great service from Dalton and team to get my car serviced and back on the road. Very pleasant, well informed and done timely. More

by Joedavidson05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner
Nov 11, 2024 -

Mercedes-Benz of Jacksonville responded

Joe, we're delighted to hear that Dalton and the team provided you with great service at Mercedes-Benz and Sprinter of Jacksonville. Thanks for sharing your experience!

November 08, 2024

Very efficient I pulled up without an appointment and was taken care of immediately, Behar was kind and kept me informed about my vehicle and what they were performing on it More

by drumgamemichael58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEHAR
Nov 08, 2024 -

Mercedes-Benz of Jacksonville responded

We're delighted to hear that Behar and the team at Mercedes-Benz and Sprinter of Jacksonville provided you with efficient service. It's great to know your experience was seamless, even without an appointment! Thank you for sharing this feedback.

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