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Mercedes-Benz of Knoxville
Knoxville, TN
205 Reviews
Mercedes-Benz of Knoxville is proud to represent the iconic brands of Mercedes-Benz, AMG®, Maybach, Mercedes-Benz: All Electric Vehicles and Sprinter.
Conveniently located on Parkside Drive just a short distance from the Lovell Rd. exit on I-40, our dealership is home to:
Mercedes-Benz of Knoxville
Sprinter of Knoxville
Knoxville AMG® Performance Center
Knoxville Motor Company BodyWerks
Parkside Auto
Parkside Car & Van Rental
At Mercedes-Benz of Knoxville, we strive to provide you with a World-Class Experience. While we can’t guarantee every interaction will be 100% perfect, we can guarantee that we’ll do everything in our power to provide you with transparent, ethical solutions, and advocate in your best interest.
Mercedes-Benz of Knoxville is proud to be a 2024 J.D. Power Diamond Dealer of Excellence, recognizing six consecutive years of exemplary customer service.
We believe time is the new luxury statement, and we promise to be cognizant of yours. We want to build a relationship with you your way! Complete your entire automotive experience online, by phone, or in-person. For service, choose which means of service works best for you – Pickup and Delivery, Shuttle Service, Express Service, or regular service with complimentary substitute transportation.
Get rewarded for your loyalty with our exclusive Rewards Program, offering complimentary services and points that continue to build throughout your vehicle’s sales and service life cycle. Earned points can be applied to the cost of your next purchase or lease. They also help you earn gift certificates to use toward Service & Parts. Additional benefits include Complimentary Car Washes over and above the usual washes provided when your vehicle is serviced; and Windshield Wipers for Life for customers who purchase a new Mercedes-Benz, Maybach, AMG®, or Sprinter.
Knoxville Motor Company, now doing business as Mercedes-Benz of Knoxville, has proudly served the people of East Tennessee since 1915! We are locally owned and operated as part of the Furrow Automotive Group. We have survived pandemics, depression, recessions, and World Wars by taking great care of our valued customers. We Value You!
Our community involvement is far reaching. Young-Williams Animal Center, Humane Society Tennessee Valley, Knoxville Symphony Orchestra, and Boys and Girls Clubs of the Tennessee Valley are just a few examples of the local organizations we support.
Whether you are visiting us to purchase the car of your dreams or having your vehicle serviced our repaired, our dedicated team of over 140 Mercedes-Benz Certified and Master Certified associates are eager to exceed your expectations on each and every visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 205 reviews
December 16, 2021
So grateful to the team, especially Frank, for helping our vanlife dreams come to fruition! Their dedication to customer satisfaction is superb! Highly recommend to anyone looking for a great vehicle! our vanlife dreams come to fruition! Their dedication to customer satisfaction is superb! Highly recommend to anyone looking for a great vehicle! More
by Hollykfrench
Employees Worked With
Frank Cardwell, Basil Eleisah
December 15, 2021
We found quality, value, and a great experience with Mercedes-Benz of Knoxville. Frank Cardwell helped my family find the perfect vehicle to meet our growing needs. The service was excellent, the custom Mercedes-Benz of Knoxville. Frank Cardwell helped my family find the perfect vehicle to meet our growing needs. The service was excellent, the customer experience was excellent, and I would gladly recommend doing business with Frank Cardwell and Mercedes-Benz of Knoxville. More
by marlowc
Employees Worked With
Frank Cardwell
December 12, 2021
Excellent service, professional staff and overall great experience. I recently purchased Sprinter from Knoxville TN Mercedes dealership. Our sales representative Frank Caldwell answered all my questions a experience. I recently purchased Sprinter from Knoxville TN Mercedes dealership. Our sales representative Frank Caldwell answered all my questions and walked me through the purchase process. I would highly recommend him as sales representative and this dealership as reliable and professional. More
by allstatetrucklines
Employees Worked With
Frank Caldwell
December 10, 2021
Frank was great to work with and the process went very smooth and painless. Thanks again for all your help with our new sprinter we love it! smooth and painless. Thanks again for all your help with our new sprinter we love it! More
by Justin_mccoubrey
Employees Worked With
Frank Cardwell
December 10, 2021
Had a great experience with Mercedes Benz of Knoxville. We Worked with Frank Cardwell, he was very professional and listened to what we needed. The whole process was very smooth, and we love our new Merce We Worked with Frank Cardwell, he was very professional and listened to what we needed. The whole process was very smooth, and we love our new Mercedes SUV. Will go there again, highly recommend! More
by aerialkick540
Employees Worked With
Frank Cardwell
December 06, 2021
Todd really took the time to help me find the vehicle that made me happy and I love my Mercedes. He is very knowledgeable of the the vehicles and I love my new GLC that made me happy and I love my Mercedes. He is very knowledgeable of the the vehicles and I love my new GLC More
by omd3636
Employees Worked With
Todd Ozias
December 01, 2021
We are beyond delighted with our car buying experience at MB of Knoxville. Frank was so incredibly kind, knowledgeable, and professional, and made sure our family felt welcome the entire time. I would recomm MB of Knoxville. Frank was so incredibly kind, knowledgeable, and professional, and made sure our family felt welcome the entire time. I would recommend him and MB of Knoxville to anyone who is on the market for a new car. More
by Lia McClain
Employees Worked With
Frank Cardwell
