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Mercedes-Benz of Knoxville
Knoxville, TN
205 Reviews
Mercedes-Benz of Knoxville is proud to represent the iconic brands of Mercedes-Benz, AMG®, Maybach, Mercedes-Benz: All Electric Vehicles and Sprinter.
Conveniently located on Parkside Drive just a short distance from the Lovell Rd. exit on I-40, our dealership is home to:
Mercedes-Benz of Knoxville
Sprinter of Knoxville
Knoxville AMG® Performance Center
Knoxville Motor Company BodyWerks
Parkside Auto
Parkside Car & Van Rental
At Mercedes-Benz of Knoxville, we strive to provide you with a World-Class Experience. While we can’t guarantee every interaction will be 100% perfect, we can guarantee that we’ll do everything in our power to provide you with transparent, ethical solutions, and advocate in your best interest.
Mercedes-Benz of Knoxville is proud to be a 2024 J.D. Power Diamond Dealer of Excellence, recognizing six consecutive years of exemplary customer service.
We believe time is the new luxury statement, and we promise to be cognizant of yours. We want to build a relationship with you your way! Complete your entire automotive experience online, by phone, or in-person. For service, choose which means of service works best for you – Pickup and Delivery, Shuttle Service, Express Service, or regular service with complimentary substitute transportation.
Get rewarded for your loyalty with our exclusive Rewards Program, offering complimentary services and points that continue to build throughout your vehicle’s sales and service life cycle. Earned points can be applied to the cost of your next purchase or lease. They also help you earn gift certificates to use toward Service & Parts. Additional benefits include Complimentary Car Washes over and above the usual washes provided when your vehicle is serviced; and Windshield Wipers for Life for customers who purchase a new Mercedes-Benz, Maybach, AMG®, or Sprinter.
Knoxville Motor Company, now doing business as Mercedes-Benz of Knoxville, has proudly served the people of East Tennessee since 1915! We are locally owned and operated as part of the Furrow Automotive Group. We have survived pandemics, depression, recessions, and World Wars by taking great care of our valued customers. We Value You!
Our community involvement is far reaching. Young-Williams Animal Center, Humane Society Tennessee Valley, Knoxville Symphony Orchestra, and Boys and Girls Clubs of the Tennessee Valley are just a few examples of the local organizations we support.
Whether you are visiting us to purchase the car of your dreams or having your vehicle serviced our repaired, our dedicated team of over 140 Mercedes-Benz Certified and Master Certified associates are eager to exceed your expectations on each and every visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 205 reviews
September 18, 2021
Frank at Mercedes took great care of us. Making sure the vehicle was the right one for us and we were happy with our purchase! I would recommend Frank and Mercedes of Knoxville to anyone looking for a car. vehicle was the right one for us and we were happy with our purchase! I would recommend Frank and Mercedes of Knoxville to anyone looking for a car. They have a wide variety of quality vehicles. More
by Timdefendorf
Employees Worked With
Frank Caldwell
September 18, 2021
Dealt with frank cardwell on the purchase of a Sprinter Chassis rv. Went quick No pressure games, and i have a cool new ride for the kids. would deal again. Chassis rv. Went quick No pressure games, and i have a cool new ride for the kids. would deal again. More
by UTCenturion
Employees Worked With
Frank Cardwell
September 13, 2021
We visited Mercedes-Benz of Knoxville to look for a new car for my mother. Joel did a great job showing us the options that were available and helped my mom find the perfect car for her. He is knowledgea car for my mother. Joel did a great job showing us the options that were available and helped my mom find the perfect car for her. He is knowledgeable, professional, and personable. More
by Jeffp5
Employees Worked With
Joel Lay
September 11, 2021
From the moment I arrived to even the day after I purchased my vehicle, the team at Mercedes-Benz of Knoxville were professional, friendly, and knowledgeable! This was the smoothest car purchase I’v purchased my vehicle, the team at Mercedes-Benz of Knoxville were professional, friendly, and knowledgeable! This was the smoothest car purchase I’ve ever made and I highly recommended Mercedes-Benz of Knoxville! More
by Joannalmorse
Employees Worked With
Frank Cardwell
September 01, 2021
Joel was patient and understanding with this picky car shopper. He was extremely helpful and personable. Everyone I came into contact with at the dealership was professional and friendly. I would high shopper. He was extremely helpful and personable. Everyone I came into contact with at the dealership was professional and friendly. I would highly recommend Mercedes-Benz of Knoxville. More
by ej3mommy
Employees Worked With
Joel Lay, Jessica in finance
