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Mercedes-Benz of Knoxville

Knoxville, TN

3.6
205 Reviews
Mercedes-Benz of Knoxville is proud to represent the iconic brands of Mercedes-Benz, AMG®, Maybach, Mercedes-Benz: All Electric Vehicles and Sprinter. Conveniently located on Parkside Drive just a short distance from the Lovell Rd. exit on I-40, our dealership is home to: Mercedes-Benz of Knoxville Sprinter of Knoxville Knoxville AMG® Performance Center Knoxville Motor Company BodyWerks Parkside Auto Parkside Car & Van Rental At Mercedes-Benz of Knoxville, we strive to provide you with a World-Class Experience. While we can’t guarantee every interaction will be 100% perfect, we can guarantee that we’ll do everything in our power to provide you with transparent, ethical solutions, and advocate in your best interest. Mercedes-Benz of Knoxville is proud to be a 2024 J.D. Power Diamond Dealer of Excellence, recognizing six consecutive years of exemplary customer service. We believe time is the new luxury statement, and we promise to be cognizant of yours. We want to build a relationship with you your way! Complete your entire automotive experience online, by phone, or in-person. For service, choose which means of service works best for you – Pickup and Delivery, Shuttle Service, Express Service, or regular service with complimentary substitute transportation. Get rewarded for your loyalty with our exclusive Rewards Program, offering complimentary services and points that continue to build throughout your vehicle’s sales and service life cycle. Earned points can be applied to the cost of your next purchase or lease. They also help you earn gift certificates to use toward Service & Parts. Additional benefits include Complimentary Car Washes over and above the usual washes provided when your vehicle is serviced; and Windshield Wipers for Life for customers who purchase a new Mercedes-Benz, Maybach, AMG®, or Sprinter. Knoxville Motor Company, now doing business as Mercedes-Benz of Knoxville, has proudly served the people of East Tennessee since 1915! We are locally owned and operated as part of the Furrow Automotive Group. We have survived pandemics, depression, recessions, and World Wars by taking great care of our valued customers. We Value You! Our community involvement is far reaching. Young-Williams Animal Center, Humane Society Tennessee Valley, Knoxville Symphony Orchestra, and Boys and Girls Clubs of the Tennessee Valley are just a few examples of the local organizations we support. Whether you are visiting us to purchase the car of your dreams or having your vehicle serviced our repaired, our dedicated team of over 140 Mercedes-Benz Certified and Master Certified associates are eager to exceed your expectations on each and every visit.
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10131 Parkside Dr

Knoxville, TN

37922

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Showing 205 reviews

September 24, 2021

Joel Lay is is an excellent salesman! He made the process smooth and enjoyable! Highly recommend! More

by Melissa_2729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lay
September 22, 2021

Frank Cardwell was easy to deal with and made things simple. Looking forward to enjoying our new car. More

by Cfdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 18, 2021

Excellent people skills is what Frank is all about. Very knowledgeable. We highly recommend him to any potential client. More

by Felix Valdes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 18, 2021

Frank at Mercedes took great care of us. Making sure the vehicle was the right one for us and we were happy with our purchase! I would recommend Frank and Mercedes of Knoxville to anyone looking for a car. More

by Timdefendorf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caldwell
September 18, 2021

Dealt with frank cardwell on the purchase of a Sprinter Chassis rv. Went quick No pressure games, and i have a cool new ride for the kids. would deal again. More

by UTCenturion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 17, 2021

From start to finish, we had an exceptional experience with Joel Lay at Mercedes-Benz of Knoxville! More

by Charae L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lay
September 13, 2021

We visited Mercedes-Benz of Knoxville to look for a new car for my mother. Joel did a great job showing us the options that were available and helped my mom find the perfect car for her. He is knowledgea More

by Jeffp5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lay
September 11, 2021

Awesome dealership. Great sales and service. Utilizing them for over 25 years and always a great experience. Can’t wait to get my next one! More

by Jonmac23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
September 11, 2021

From the moment I arrived to even the day after I purchased my vehicle, the team at Mercedes-Benz of Knoxville were professional, friendly, and knowledgeable! This was the smoothest car purchase I’v More

by Joannalmorse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cardwell
September 01, 2021

Joel was patient and understanding with this picky car shopper. He was extremely helpful and personable. Everyone I came into contact with at the dealership was professional and friendly. I would high More

by ej3mommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Lay, Jessica in finance
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