Mercedes-Benz of Knoxville

Frank Cardwell was great to work with, from showing the vehicle all the way to my purchase and driving my new vehicle off the lot. Everyone involved made sure I was comfortable and worked to provide me wit vehicle all the way to my purchase and driving my new vehicle off the lot. Everyone involved made sure I was comfortable and worked to provide me with excellent service. More

I placed a build order with MB - Knoxville in 2021. I worked with Javier after a recommendation from Allison Born. I originally worked with Allison with my previous MB. Javier and Allison did not di I worked with Javier after a recommendation from Allison Born. I originally worked with Allison with my previous MB. Javier and Allison did not disappoint! Javier kept frequent status of my order and was great to work with when it was received from the manufacturer. Javier was awesome and I would recommend him to my friends for sales!! Allison was wonderful as well! More

The whole buying experience was great, start to finish. Frank Cardwell was super helpful and informative, and made the whole experience smooth as silk. We had to deal with several hurdles due to so many pe Frank Cardwell was super helpful and informative, and made the whole experience smooth as silk. We had to deal with several hurdles due to so many people being involved, out of state in multiple states. Through it all, Frank was easy to work with, greatly informative and helpful, and guided us through it easily. All went well, and we couldn't have asked for a better experience! Thank you, Frank! More

We just bought our second Mercedes from Frank Cardwell. Very informative, patient, and low pressure. I would refer anyone to him. We’ll be back! Very informative, patient, and low pressure. I would refer anyone to him. We’ll be back! More

We travelled from NM to purchase our new Mercedes. We worked with Javier... Excellent customer service. We will call him for our next one! We worked with Javier... Excellent customer service. We will call him for our next one! More

This is the second vehicle have bought from Mercedes Benz of Knoxville in the past 6 months. We love dealing with our salesman;Javier Escobar. He was very accommodating and patient with us as we decided on t of Knoxville in the past 6 months. We love dealing with our salesman;Javier Escobar. He was very accommodating and patient with us as we decided on the new vehicle we wanted to purchase. We decided on the GLC 300. I really love this vehicle and it checks all the boxes I was looking for in a work vehicle. The dealership has been top notch to work with and because of the last two purchases we will definitely make future purchases with them. Mercedes’ has definitely been the vehicle’s we we’re looking for. They combine luxury with functionality. The excellence of the dealership was icing on the cake. Thank you Mercedes Benz of Knoxville and Javier Escobar. More

Excellent to work with, very accommodating. Especially Javier in sales and Josh in the service department. Especially Javier in sales and Josh in the service department. More

This dealership was wonderful! The staff were all very nice and made a point to even speak to our one year old. We didn’t leave there with any doubt or questions about our purchase The staff were all very nice and made a point to even speak to our one year old. We didn’t leave there with any doubt or questions about our purchase. More

My experience with this dealership was subpar. Even though I’m out of state, the timeframe to make the purchase was too long. However, my salesman was very accommodating and I appreciate his eff Even though I’m out of state, the timeframe to make the purchase was too long. However, my salesman was very accommodating and I appreciate his effort, whereas the finance managers were not as transparent and accommodating. There were too many red flags with this deal, so I chose not to continue with the purchase. More

I worked with Frank Cardwell to purchase a used car. He was easy to work with and didn’t put any pressure on me to buy. He was extremely helpful and the staff were very friendly. I will gladly give F He was easy to work with and didn’t put any pressure on me to buy. He was extremely helpful and the staff were very friendly. I will gladly give Frank the highest recommendation to friends and family in the future. More