Mercedes-Benz of Knoxville

Frank was very professional and easy to work with. Made our purchase a great experience. Thanks! our purchase a great experience. Thanks! More

Frank was great to work with! Very responsive and answered all of my questions. I ended up walking away with exactly what’s I wanted. Frank and the rest of the staff were very nice and helpful. answered all of my questions. I ended up walking away with exactly what’s I wanted. Frank and the rest of the staff were very nice and helpful. More

Joke oh the new car you want is being driven by the secretary during a car shortage for 3 months. But we can not even come down on the price it has never been titled. Thank goodness I bought a new BMW secretary during a car shortage for 3 months. But we can not even come down on the price it has never been titled. Thank goodness I bought a new BMW instead of dealing with this place. Not just a better car but better buying experience. More

Frank provided me with prompt and professional service. I would recommend this dealer to all friends and family. would recommend this dealer to all friends and family. More

Frank was incredibly helpful. He made everything super clear and helped us throughout the entire buying process. Would definitely choose to work with him again in the future. clear and helped us throughout the entire buying process. Would definitely choose to work with him again in the future. More

We found a great car with Frank's help. He was great to work with and very patient with us. He found us a awesome used car for a great price. We will definitely return Mercedes of Knoxville and use Frank C work with and very patient with us. He found us a awesome used car for a great price. We will definitely return Mercedes of Knoxville and use Frank Cardwell on our next vehicle purchase. More

Frank is the man. Made the whole process quick and painless and did it with class. I drove 3.5 Hrs and when I’m in the market again I know who I’ll reach out to. They know a thing or 2 about building painless and did it with class. I drove 3.5 Hrs and when I’m in the market again I know who I’ll reach out to. They know a thing or 2 about building customers for life! More

Outstanding service! My wife and I and our two children were on our way back from Sevierville to Louisiana early this morning and had a coolant light come on in our car saying it was a tad low. So we pulle were on our way back from Sevierville to Louisiana early this morning and had a coolant light come on in our car saying it was a tad low. So we pulled into this dealership, had an awesome gentleman take our car to top off the coolant and returned back in less than 7 (I repeat), 7 minutes. We got back in the car, warning light NEVER came back on and drove 600 miles home. Safe! This place was incredibly smooth and managed very well. I just wish I could have caught the gentleman’s name that worked in valet. He was so professional and kind. This dealership ROCKS!!!!!!! More

Frank Cardwell is so good. He found the right Sprinter Van for me, kept me informed of progress at the factory and then was there to walk me through the pickup progress. I am so thankful to be able to hav Van for me, kept me informed of progress at the factory and then was there to walk me through the pickup progress. I am so thankful to be able to have worked with him! More

Frank and the Mercedes Benz of Knoxville were a pleasure and joy to work with. We knew going in what we wanted and they made the process easy and enjoying. Definitely pay them a visit whenever you’re in the and joy to work with. We knew going in what we wanted and they made the process easy and enjoying. Definitely pay them a visit whenever you’re in the market to grab a new ride! More