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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,627 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,627 reviews

April 18, 2017

Purchase of car Great experience. I was offered a wonderful deal for the car I chose. The sales representative was extremely professional and helpful, and I am very h More

by Hdjavaherian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Apr 21, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to rate and review your experience. I'm so pleased to hear that Ray took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice, Guest Relations Manager

April 16, 2017

We love Amir We have been working with Amir Zokasieh for 8 years and it's such a wonderful and happy experience for us each and every time! Give him a try you wil More

by Gma Pats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh, Matt Moskal, Russ Ellis, Ramsay Jerome
Apr 21, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Patsy, Thank you for your feedback on your most recent experience working with Amir. I'm so pleased to hear that he has taken excellent care of you and so glad that you're loving your new vehicle! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 15, 2017

Good experience! Very satisfied with the service! Very friendly and professional. Don worked very efficiently and professional, patiently wait for my phone calls and a More

by Catsmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Ellis
Apr 16, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Don took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 10, 2017

Over & Above Right form the beginning Ray Hashemi was very courteous and respectful and communicative . he went above and beyond to find us what we were lookin More

by Karen R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Apr 13, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Karen, Thank you for taking the time to rate and review your experience. I'm so pleased to hear that Ray took excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 10, 2017

Smoothest Vehicle Purchase Ever! I highly recommend any future Mercedes-Benz buyer check out Laguna Niguel! Make sure to ask for my man Carson Helton too.He helped us from beginning t More

by 151891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Apr 13, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your feedback. I'm very pleased to hear that Carson provided excellent service from start to finish. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 07, 2017

Buying a Mercedes Benz Mercedes Benz of Laguna Niguel is a great place to buy a car. All the staff were helpful, knowledgeable, and friendly. The whole process from start t More

by Erickagreenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerhard Jurinek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsay Jerome
Apr 13, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Ericka, Thank you so much for taking the time to share your feedback! I'm so pleased to hear that our team took excellent care of you during your recent visit! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 05, 2017

EXCELLENT EXPERIENCE. It was a great experience leasing a C 300 MB and trading in my 2015 Honda Civic because of Malorie. She was great.and help us a lot with the transact More

by Renato Dungao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malorie Mobley
Apr 13, 2017 -

Mercedes-Benz of Laguna Niguel responded

Renato, Thank you for taking the time to rate and review your experience. I'm so pleased to hear that she took excellent care of you during your visit. Congratulations on your new Mercedes-Benz C300! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 03, 2017

Quality customer experience I can't say enough about the courtesy and professionalism of the staff (Joey Stokes) and her assistants on the search for my vehicle. After showig up More

by Stacy9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stokes, Jane Choi
Apr 13, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Stacy, Thank you for taking the time to share your feedback. I'm so pleased to hear that Joey and the rest of the team took excellent care of you during your visit. Congratulations on your new Mercedes-Benz GLE350! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

April 01, 2017

The 3,000 Mile Deal I buy my cars from Andre at Mercedes Benz of Laguna Niguel in California and have them shipped all the way to my home in New York. The transaction is More

by sgdebaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Javardian
Apr 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for sharing your feedback and thank you for your loyalty over the years. We look forward to working with you for many years to come. As always, if any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

March 31, 2017

Awesome experience One word " Professionalism" It all started with Steve Mead my salesman and what a class act and very polite and attentive to my needs. Richard T M More

by Rtormey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mead, Shawn Kondori
Apr 12, 2017 -

Mercedes-Benz of Laguna Niguel responded

Hi Richard, Thank you so much for taking the time to rate and review your visit. I'm so pleased to hear that Steve took excellent care of you throughout your experience. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

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