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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,614 reviews

October 30, 2016

Amir Z. From Mercedes Benz Laguna Niguel We just purchased another car from Amir Z. He makes the entire experience easy & comfortable. I highly recommend calling him for your next Mercedes More

by Dana H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Zokaeieh
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Dana, Thank you for taking the time to share your feedback. I'm so pleased to hear that Amir has taken excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 26, 2016

Gene at MB Laguna Gene Russell was a very down to earth salesman and helpful, patient, and willing to answer any and all questions, no matter how small. We feel great a More

by B.A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Gene took excellent care of you and that he was able to address all of your questions. I hope you've been enjoying your new Mercedes-Benz! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 25, 2016

What an amazing experience!! So after going to Mercedes of San Diego to lease a CLA for my mother as a gift I fully disappointed with their horrible customer service and crazy hig More

by Deejay Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Ramsay Jerome
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your experience and thank you for visiting us from San Diego. We appreciate your kind words and I am so pleased to hear that you found the perfect Mercedes-Benz to fit your needs. I hope you've been enjoying it so far, and if any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 25, 2016

Always a Great Experience We have purchased several vehicles from MBLN and have utilized their service department for each vehicle. We would never consider going to any other M More

by wpg121695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Abadie, Matt Moskal
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for your loyalty and for taking the time to share your feedback. I'm very happy to hear that you've always received outstanding service during your experiences here at Mercedes-Benz of Laguna Niguel. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 24, 2016

Ease of ownership Worked with Bernie Mendez at Mercedes of Laguna to buy our E350 Wagon. what a great experience! He was friendly, had a good personality and efficient More

by monkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Choi
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback! I'm so pleased to hear that Bernie has taken excellent care of you and delivered a 5-star experience. Congratulations on your E350 Wagon, I hope you've been enjoying it! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 24, 2016

Outstanding experience with our salesperson Ray Hashemi We had a wonderful experience with Ray Hashemi who was our salesperson for our new GLA purchase!. He is patient and cares about his customers! We fe More

by IleneS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you for taking the time to share your feedback on your recent experience working with Ray. I'm so pleased to hear that he took excellent care of you throughout your visit. Congratulations on your Mercedes-Benz GLA, I hope you've been enjoying it so far. Please don't hesitate to contact us should any questions arise. Rebecca Rice Guest Relations Manager

October 21, 2016

Purchase of New GLC-300 Mercedes My husband and I have bought several Mercedes from Joey and it's been a pleasant experience. She worked hard to get the vehicle we wanted and produce More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stokes
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Donna, Thank you for sharing your feedback on your experience working with Joey. I'm so pleased to hear that she has always taken excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 12, 2016

Excellent!!!! I have purchased 14 MB cars from the Laguna Niguel dealership, wouldn't go anywhere else!!!! Never disappointed me in anything. Kevin Marlow is 'my ma More

by Joanna3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Joanna, Thank you for taking the time to share your feedback on your most recent visit and thank you for your loyalty. I'm so pleased to hear that Kevin has always taken excellent care of you. If any questions arise or if we can be of any additional assistance, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 07, 2016

Great as always!!! Leased my fourth MBZ from Ray and as usual he did a great job. Laguna Niguel MBZ does an exceptional job of providing a professional an quality experi More

by GB111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Jane Choi
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your experience. I'm so pleased to hear that Ray took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

October 07, 2016

Great car buying experience! Our company was referred to Steve and Mario in fleet sales here and they didn't disappoint! Great experience - Mario is extremely knowledgeable and he More

by ParagonKellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Kellie, Thank you for taking the time to share your feedback with us. I'm so pleased to hear that Steve and Mario took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

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