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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,628 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,628 reviews

November 22, 2016

Great Service Mario Garcia and Stephen Hauser made the process of purchasing my first Mercedes Sprinter easy and straight forward. I found them to be very knowledge More

by high expectations
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hauser
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you again for your feedback and happy new year! Rebecca Rice Guest Relations Manager

November 21, 2016

Easy 5-star review Just purchased my 2nd vehicle from Mercedes-Benz of Laguna Niguel, and am more than happy with the process. Both Gene Russell (2nd car) and Ray Hashem More

by Daniel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lim, Ray Hashemi, Gene Russell
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you so much for taking the time to share your feedback. I'm so pleased to hear that Gene and Ray took excellent care of you in sales and that you have had great experiences with our service department as well. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 19, 2016

Excellent Service I received exceptional service. The attention to detail for this sale was impressive. I would highly recommend Carson Helton from Mercedes Benz of L More

by Islander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Islander, Thank you for sharing your feedback. I'm so pleased to hear that Carson took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 15, 2016

Outstanding Experience! If you're in the Market for a new or pre-owned Mercedes, call on Andre Javardian to help. Andre has been at Mercedes Benz if Laguna Niguel for many y More

by Rob & Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Javardian, Shawn Kondori
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Rob and Art, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a 5-star experience working with Andre and Shawn. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 14, 2016

Gene Russell and MBLN My experience has been excellent! Gene has been so knowledgeable, so patient and helpful and easy to work with. I love my GLC300 and all it can do. Ge More

by Lovethebeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane Choi, Gene Russell
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback. I'm very happy to hear that Gene took excellent care of you and I hope you've been enjoying your Mercedes-Benz GLC 300. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 14, 2016

Honest, Knowlegeable and the lowest price in Town. I inquire about 2007 MB S550. He take time to explain all details about car and recommend to wait to November to check additional incentives. As he ex More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ho Yi
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback with our team. I'm so pleased to hear that you had a 5-star experience working with our team. If any questions arise, please don't hesitate to contact us. Have a safe and prosperous New Year! Rebecca Rice Guest Relations Manager

November 12, 2016

Great Experience Sales Manager Steven Mead was very professional and helpful in our search for a car. Jane Choi handled the finance. Enjoyed dealing with both....Tha More

by cooper123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mead, Jane Choi
Jan 04, 2017 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback. I'm so pleased to hear that Steven and Jane took excellent care of you during your visit. I hope you've had a pleasant holiday season. Wishing you a safe and prosperous 2017. - Rebecca Rice, Guest Relations Manager

November 08, 2016

Excellent service with Sean Haifi Sean Haifi did an amazing job with the process from looking at our 2017 GLE350 to finalizing the purchase. He walked us through all the features of th More

by kristinb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haifi
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Kristin, Thank you for taking the time to share your feedback with us. I'm so pleased to hear that Sean took excellent care of you during your visit. Congratulations on your beautiful new Mercedes-Benz GLE350! I hope you've been enjoying it. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Kristin, I'm so pleased to hear that Sean took excellent care of you during your visit. Congratulations on your 2017 Mercedes-Benz GLE350! If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 07, 2016

Great Sales Manager! Always professional and outstanding in every way, Kevin Marlowe is the MB staff member I have enjoyed choosing my new Mercedes-Benz with for the past More

by Ginger A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe, Jane Choi
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Ginger, Thank you for taking the time to share your feedback with our team. I'm so pleased to hear that Kevin has always taken excellent care of you. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

November 06, 2016

New car buying experience Gene Russell Our new Mercedes GLE AMG was ordered and arrived as promised. The lease was executed at under the agreeded upon terms etc. The turn i More

by Harbor28
Recommend Dealer
Yes
Employees Worked With
Jane Choi, Gene Russell
Nov 11, 2016 -

Mercedes-Benz of Laguna Niguel responded

Thank you for sharing your feedback on your experience working with Gene! I'm so pleased to hear that you had a great overall visit and I hope you've been enjoying your beautiful new Mercedes-AMG GLE. If any questions arise, please don't hesitate to contact us. Rebecca Rice Guest Relations Manager

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