Mercedes-Benz of Laguna Niguel

Awesome experience Bernie Mendez was a great person to deal with. This dealership is very honest and professional. It was such a pleasant contrast to the usual buying ex Bernie Mendez was a great person to deal with. This dealership is very honest and professional. It was such a pleasant contrast to the usual buying experience! More

mostly service, some talk with sales So I've had unbelievably horrible experiences with Mercedes dealerships regarding a warranty work and repair work for a classic Mercedes I owned. The So I've had unbelievably horrible experiences with Mercedes dealerships regarding a warranty work and repair work for a classic Mercedes I owned. These were all before I came here. Silverstar was good also, but they're very far from me now that I'm back in Orange County. I live very close to Fletcher Jones in Newport Beach but I literally drive by that shop to come here for my needs. That says a lot. My first visit, I was very bitter and frustrated with my favorite automotive manufacturer and brand but this dealership showed me that the class and quality of the brand lives on in California. I'm thinking of upgrading my vehicle but I will only buy and service from this shop if its another MB. I buy new vehicles way too often, and I'm experienced, and I know what I'm talking about. You can trust these guys as much as any dealership is capable of being trusted. More

Happy Customer, again, again and again Andre allocated ample time to discuss the pros and cons about the the various vehicles we discussed and visited, resulting in a happy purchase. Thank Andre allocated ample time to discuss the pros and cons about the the various vehicles we discussed and visited, resulting in a happy purchase. Thanks for specifying all the details and thank you for a crash course mastering all the various computers on board my new car. Thank you for everything. Super Job, Andre. More

Bought SL-400 from Steve Turner It is important to understand that I am a previous MBZ owner. Prior to coming here, I visited Fletcher Jones and Keyes...unable to find the car at the It is important to understand that I am a previous MBZ owner. Prior to coming here, I visited Fletcher Jones and Keyes...unable to find the car at the correct price I came to MBLaguna as the last dealership before I was to drop the car buying idea (since my trade-in car is just a two year old CLA w/ low mileage.) I walked in to the dealership at 4pm and first interaction is with Steve Turner...he moves a car out of the way so I can have easier parking (first sign of a nice gesture.) I asked to be only interacting with him so he stayed much longer past his shift to ensure high level of customer satisfaction. I wanted to purchase 2015 SL-400 (only 3 available within a 100 mile radius.) Also, I had the pleasure to speak with Gary C. (mgr) in addition to the Steve Turner- both the individuals are exemplary and made the car buying process smooth with no pressure. They offered me the best price on the SL-400, along with best price on my trade-in, and the best interest rate as compared to any other dealers. I had every reason to purchase the car from these fine gentlemen. From the beginning to the end, Steve and Gary stayed fully engaged with the process and made sure all my needs were met. I highly recommend giving this dealership an opportunity to truly earn your business. For any future car buying needs I will definitely come back here. Trade-In: 2014 Cla-250 (29k miles) Purchase: 2015 SL-400 (10k miles.) More

Fast & Friendly My time and experience is important to me. Tim Rhine was easy to be with, friendly, bright, fun and got our deal done in the time frame (less than an My time and experience is important to me. Tim Rhine was easy to be with, friendly, bright, fun and got our deal done in the time frame (less than an hour) I wanted. Our car was fairly priced and the deal done with ease. Tim was fantastic. More

Excellent! In the ordering, delivery and sale of our new vehicle the staff at MB Laguna Niguel could not have been more helpful. We found the process very easy In the ordering, delivery and sale of our new vehicle the staff at MB Laguna Niguel could not have been more helpful. We found the process very easy and satisfying compared to our last purchase experience. A special recommendation to Tim Rhine our sales representative for being so helpful. More

Bernie Mendez, Internet Sales Manager, is Outstanding! We have bought several vehicles from this dealership over the past 12 years, In the process, we have dealt with a number of sales professionals. But We have bought several vehicles from this dealership over the past 12 years, In the process, we have dealt with a number of sales professionals. But, Bernie Mendez, Internet Sales Manager, is the most easy-going, knowledgeable, helpful, efficient person who has ever sold us a car at this dealership or elsewhere. He really went the extra mile to find us just the car we wanted, rather than have us "settle." Jane Choi made the paperwork process painless. More

New E-350 Thanks for the great experience purchasing our new E350. Kevin Galaviz and Stephen Lim were great. A very pleasant experience all the way around and Thanks for the great experience purchasing our new E350. Kevin Galaviz and Stephen Lim were great. A very pleasant experience all the way around and a first class dealership! Thanks, Patrick More

A calm and gratifying experience. I met Ben Hirshman on the showroom floor at LNMB July1st. His approach was to understand my wants and needs and then to help me decide how best to sat I met Ben Hirshman on the showroom floor at LNMB July1st. His approach was to understand my wants and needs and then to help me decide how best to satisfy them. Twenty-four hours later my wife and I drove home in our new vehicle. Ben's approach was that of a low key consultant as oppose to an over the top salesman. Due in large part to his approach, our buying decision was moved up by at least a month. More

Great experience purchasing my first new car! Bernie is really helpful and I had a great experience purchasing my new GLC. Everything went through smoothly. It is really a well organized dealershi Bernie is really helpful and I had a great experience purchasing my new GLC. Everything went through smoothly. It is really a well organized dealership and full of enthusiastic people. Truly recommended! More