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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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1 Star Drive

Laguna Niguel, CA

92677

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Showing 1,614 reviews

June 30, 2016

Outstanding Experience!! I’m loving my new CLA-250 !! Thank you so much to all the team!! Ben Hirshman was outstanding by my second visit he had the car to the specifications More

by Ericka!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hirshman , Ramsay Jerome
Jun 30, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Ericka, Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Ben went above and beyond to make sure your experience at Mercedes-Benz of Laguna Niguel was a memorable one. Congrats on your new CLA 250 and should you ever have any questions, please don't hesitate to ask. Regards, John Herrera General Sales Manager

June 28, 2016

Very pleasant! I will be happy to recommend this Dealer! I appreciate the staff keeping an eye out for the specific pre-owned vehicle I was looking for and contacting me as soon as available. The follow up, More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Helton, Ramsay Jerome, Holly Lawyer
Jun 28, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Martha, Thank you for this quality review. We're extremely pleased to hear that our team did a great job recently and helped you get into the exact pre-owned vehicle you were looking for. We'd like to welcome you to the MBLN family and hope to serve you again soon! Regards, John Herrera General Sales Manager

June 25, 2016

Thank you MB Laguna Niguel Ray Hashemi made this purchase seamless. After two emails and one telephone conversation we made a great deal on our 2016 GLC 300. We could have pur More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Jun 27, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Randy, Thank you for this amazing review and thank you for travelling 45 minutes to purchase a new GLC300. We take great pride in providing world class service and are happy to see that our staff provided just that. We'd like to welcome you to the MBLN family and we can't wait to see you at your first service appointment! Regards, John Herrera General Sales Manager

June 24, 2016

I am more than satisfied with the exceptional service provid ed by Mercedes-Benz of Laguna Niguel and their representative, Joey Stokes, on my lease purchase from them. In every aspect they were efficient, compe More

by Milt Rouse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Stokes
Jun 27, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Milt, Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Joey went above and beyond to make sure your experience at MBLN was a memorable one. We really appreciate your feedback and hope to see you back again soon! Regards, John Herrera General Sales Manager

June 23, 2016

Gr8 service & great dealer. This is my our forth car with you& no waste of time our dealer Kevin Marlowe was very caring understanding & respectful as well . I would highly recom More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marlowe
Jun 23, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thank you for this outstanding review and for your loyalty to us here! We're so happy to hear that Kevin provided you with a tremendous experience and helped get you into another Mercedes-Benz! We hope your newest vehicle is treating you well and we can't wait to see you here again soon! Regards, John Herrera General Sales Manager

June 20, 2016

Lovin' my new 350GLE I just bought another new car from WAYNE HERBERT, who always provides the best, most efficient service, from trading in the old to buying the new! Th More

by Deborah H (Laguna Niguel)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Herbert
Jun 21, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Deborah, We appreciate you taking the time to leave this great review. Wayne is an all-star and it's no surprise that he made your experience here a memorable one. We'd like to thank you for being a part of our MBLN family and we hope you enjoy your new 350 GLE! Regards, John Herrera General Sales Manager

June 19, 2016

Very good service! Good Car! Very good service! Ray helped me a lot, and the car is really nice! Good dealership and good car! Will recommend to my family and friends. More

by Jennielu0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi, Shawn Kondori
Jun 20, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Jennie, Thanks for this 5-star review and congrats on your new vehicle! We're so happy to hear that Ray provided you with the quality service you deserve. Thanks for choosing us here at MBLN and we look forward to serving you, your friends and family in the future! Regards, John Herrera General Sales Manager

June 17, 2016

Outstanding Service I highly recommend Carson Helton he was great to work with and makes you feel like family.We will return for future sales.Thank You! More

by Jamesopsdir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Helton
Jun 20, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi James, We appreciate this 5-star review. Carson is an awesome member of our team and we'll be sure to share your great comments with him. We hope your new vehicle is treating you well and should you ever have any questions, please don't hesitate to ask us or Carson! Regards, John Herrera General Sales Manager

June 15, 2016

Excellent Great place to buy a car and have it serviced! Highly recommend over any Mercedes dealers in Southern California! Pleasure to do business with! Thank More

by Patadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward Church
Jun 16, 2016 -

Mercedes-Benz of Laguna Niguel responded

Hi Pat, Thanks for this 5-star review! We couldn't be happier to hear that your experience here was a great one and we can't wait to serve you again soon! Regards, John Herrera General Sales Manager

June 15, 2016

Internet mgr. did an outstanding job! I highly recommend Ray Hashemi since he helped me with selecting my special vehicle. Thanks Ray for an outstanding job! You were so thorough making More

by Bp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hashemi
Jun 15, 2016 -

Mercedes-Benz of Laguna Niguel responded

Dear Valued Customer, Thanks for this quality review! Ray is great and we're so happy to hear he provided you with a great experience. Thanks for stopping by and we hope to see you around the dealership again soon! Regards, John Herrera General Sales Manager

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