
Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,628 reviews
Purchase lease of c300 Mark Hansen did an absolutely great job!! This is our 3rd lease from mark & as always it was a pleasure to work with him.his follow-up and diligent t Mark Hansen did an absolutely great job!! This is our 3rd lease from mark & as always it was a pleasure to work with him.his follow-up and diligent to detail were 2nd to none It was a pleasure doing business More
Great Experience We were looking at small SUVs and were down to the Lexus and BMW. We saw the new Mercedes GLC300 and were sold. Justin, Gene, and Chris all helped u We were looking at small SUVs and were down to the Lexus and BMW. We saw the new Mercedes GLC300 and were sold. Justin, Gene, and Chris all helped us seal the deal; they looked all over the western states for the color and package combo that we wanted and arranged to get it here from San Jose while still staying within our budget. Great experience the whole way around and I love my new car! More
Call Eddie montchaikul What a great experience by Eddie. He went out of his way to make this purchase painless. The price and terms were excellent asked I would recommend What a great experience by Eddie. He went out of his way to make this purchase painless. The price and terms were excellent asked I would recommend anyone looking for a Mercedes to contact eddie More
Wayne Herbert - excellent salesperson I had a great buying experience. Wayne was a total gentleman. He was very patient and did not pressure us in anyway. Wayne provided us with honest I had a great buying experience. Wayne was a total gentleman. He was very patient and did not pressure us in anyway. Wayne provided us with honest responses to our inquiries and with exceptional customer service. He is a consummate professional. I highly recommend him. More
Awesome experience Bernie Mendez was a great person to deal with. This dealership is very honest and professional. It was such a pleasant contrast to the usual buying ex Bernie Mendez was a great person to deal with. This dealership is very honest and professional. It was such a pleasant contrast to the usual buying experience! More
mostly service, some talk with sales So I've had unbelievably horrible experiences with Mercedes dealerships regarding a warranty work and repair work for a classic Mercedes I owned. The So I've had unbelievably horrible experiences with Mercedes dealerships regarding a warranty work and repair work for a classic Mercedes I owned. These were all before I came here. Silverstar was good also, but they're very far from me now that I'm back in Orange County. I live very close to Fletcher Jones in Newport Beach but I literally drive by that shop to come here for my needs. That says a lot. My first visit, I was very bitter and frustrated with my favorite automotive manufacturer and brand but this dealership showed me that the class and quality of the brand lives on in California. I'm thinking of upgrading my vehicle but I will only buy and service from this shop if its another MB. I buy new vehicles way too often, and I'm experienced, and I know what I'm talking about. You can trust these guys as much as any dealership is capable of being trusted. More
Happy Customer, again, again and again Andre allocated ample time to discuss the pros and cons about the the various vehicles we discussed and visited, resulting in a happy purchase. Thank Andre allocated ample time to discuss the pros and cons about the the various vehicles we discussed and visited, resulting in a happy purchase. Thanks for specifying all the details and thank you for a crash course mastering all the various computers on board my new car. Thank you for everything. Super Job, Andre. More
Bought SL-400 from Steve Turner It is important to understand that I am a previous MBZ owner. Prior to coming here, I visited Fletcher Jones and Keyes...unable to find the car at the It is important to understand that I am a previous MBZ owner. Prior to coming here, I visited Fletcher Jones and Keyes...unable to find the car at the correct price I came to MBLaguna as the last dealership before I was to drop the car buying idea (since my trade-in car is just a two year old CLA w/ low mileage.) I walked in to the dealership at 4pm and first interaction is with Steve Turner...he moves a car out of the way so I can have easier parking (first sign of a nice gesture.) I asked to be only interacting with him so he stayed much longer past his shift to ensure high level of customer satisfaction. I wanted to purchase 2015 SL-400 (only 3 available within a 100 mile radius.) Also, I had the pleasure to speak with Gary C. (mgr) in addition to the Steve Turner- both the individuals are exemplary and made the car buying process smooth with no pressure. They offered me the best price on the SL-400, along with best price on my trade-in, and the best interest rate as compared to any other dealers. I had every reason to purchase the car from these fine gentlemen. From the beginning to the end, Steve and Gary stayed fully engaged with the process and made sure all my needs were met. I highly recommend giving this dealership an opportunity to truly earn your business. For any future car buying needs I will definitely come back here. Trade-In: 2014 Cla-250 (29k miles) Purchase: 2015 SL-400 (10k miles.) More
Fast & Friendly My time and experience is important to me. Tim Rhine was easy to be with, friendly, bright, fun and got our deal done in the time frame (less than an My time and experience is important to me. Tim Rhine was easy to be with, friendly, bright, fun and got our deal done in the time frame (less than an hour) I wanted. Our car was fairly priced and the deal done with ease. Tim was fantastic. More
Bernie Mendez, Internet Sales Manager, is Outstanding! We have bought several vehicles from this dealership over the past 12 years, In the process, we have dealt with a number of sales professionals. But We have bought several vehicles from this dealership over the past 12 years, In the process, we have dealt with a number of sales professionals. But, Bernie Mendez, Internet Sales Manager, is the most easy-going, knowledgeable, helpful, efficient person who has ever sold us a car at this dealership or elsewhere. He really went the extra mile to find us just the car we wanted, rather than have us "settle." Jane Choi made the paperwork process painless. More