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Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

Overview
Employees
Reviews
Vehicles
4.8
1,680 Reviews
Our 22-acre dealership has been family owned & operated for over 50 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff to care for you every step of the way, proudly part of the Murgado Automotive Group. Visit us today off the 5 freeway and Avery, at 1 Star Drive or online at mblaguna.com.
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1 Star Dr.

Laguna Niguel, CA

92677

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Showing 1,680 reviews

August 30, 2022

Went above and beyond to fix the car problem. Highly recommended. Thanks MB Laguna Niguel. More

by Trekker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technicians/ Mechanic, Jesse (Service Advisor)
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August 29, 2022

Visited Mercedes of LN to get a 2. For my used C300 I recently purchased. The cost of the key is a ripoff but that’s not the dealers fault. Service was great. More

by FabioC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Lovelady
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August 28, 2022

This is our second car that we have purchased from Kosta and MB of Laguna Niguel. We would highly recommend Kosta to any of our friends. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kosta Spektor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

We’ll let Kosta know about your glowing review! Thanks, JD.

August 28, 2022

Jesse has always taken great care of myself & Freckles dealing with all issues regarding the care of this wonderful Sprinter. Thank you! More

by happysmile_92692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse in service
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thanks for being a wonderful customer! We’ll let Jesse know about your nice review.

August 27, 2022

Kept me informed and updated thru the process. Cleaned my sprinter van before delivery. Awesome ! More

by Paul Anderson PMBL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian kept me informed and provided me with recall information to also get a refund back. Thank You
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

There’s nothing better than a clean van! Thanks for the 5-star rating and review, Paul.

August 24, 2022

As always everyone is very pleasant and professional. My vehicle was in for an emissions recall. More

by Dennyo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

Nice to hear that your recall went smoothly. Thanks for the positive review!

August 23, 2022

Ridiculously I had to wait a very long time to get my vehicle after I’d pay & I was informed my vehicle was ready. More

by L Stafford
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mosqueda
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your cooperation and patience after your service fulfillment. We appreciate the review.

August 23, 2022

Excellent services, friendly environment. Especially service man, Devin was so professional. I’ll recommend to my friends. Thank you! More

by avgolf4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service: Davin
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

Devin will love to hear abou this review! Thanks for taking the time leaving it!

August 22, 2022

A very positive buying experience, which is not always the case with all car dealerships. More

by gwilkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Talisse
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Aug 31, 2022 -

Mercedes-Benz of Laguna Niguel responded

Here at Laguna Niguel, we aim for a positive experience every time. Thanks for the review!

August 22, 2022

I contacted multiple dealerships in the area to find the best deal possivle and that came from Laguna Niguel. This is the 2nd car we have purchased from this dealership. Gerhard is the best. More

by Gwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerhard Jurinek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Price
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