Back

Mercedes-Benz of Laguna Niguel

Laguna Niguel, CA

4.8
1,619 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive. Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
Contact Dealership

1 Star Drive

Laguna Niguel, CA

92677

Directions

By Type

Showing 1,619 reviews

April 11, 2022

Thank you so much David for your great service and helped out at the last minute! Such a great service! Will definitely refer to friends and family. Annie Eyerman More

by Annie Eyerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the shoutout, Annie! Come back for anything else! Drive safe!

April 09, 2022

Their service is beyond my expectations. Customer satisfaction matters. My service advisor Tarek as hones as they come, provide next service recommendations but never pushy. Their process i More

by tere949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tarek Saba
Apr 18, 2022 -

Mercedes-Benz of Laguna Niguel responded

This is great to hear! Thank you for the 5 stars. Come back anytime!

April 05, 2022

Casey Scheirer did a great job handling the service appointment on my GLE 450. I received timely service reminders. The receptionist was very cordial and friendly. Everyone I met was helpful and cour More

by Mike Wendling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Scheirer- Asst. Service Manager
Apr 18, 2022 -

Mercedes-Benz of Laguna Niguel responded

Casey does great work! Thank you for the shoutout, Mike. Hope you enjoy your GLE 450!

April 03, 2022

I live out of State and it was a real pleasure to work with David and Tomas. They were always available, friendly, helpful, and accommodating. They delivered on every aspect of our needs and wants with r More

by stan2430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Abrams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Donnelly (5 stars)
Apr 11, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for your patience during the online process, Stan!

April 01, 2022

From tutorials, to expediting purchase documents and signing process, to helping with quick maintenance visits: we love MB LN! More

by angelwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MBLN CustomerService
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
Apr 11, 2022 -

Mercedes-Benz of Laguna Niguel responded

Quick and efficient service is our #1 service priority. Thank you for the 5 stars, Angel.

March 31, 2022

My first visit and was really impressed with the service department and my service advisor! More

by MLGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Rhoades
Apr 11, 2022 -

Mercedes-Benz of Laguna Niguel responded

Great to here, MLGC! Let us know if you need any other service done. See you next time!

March 31, 2022

Friendly people, quick service. Easy to make an appointment, comfortable waiting area, free car cleaning service. More

by magicsally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Romo
Apr 11, 2022 -

Mercedes-Benz of Laguna Niguel responded

Friendly staff for our friendly customers! Thank you for your 5 stars and kind words, Sally!

March 18, 2022

I have used MBLN for the past ten years. Their Service Department is very easy to work with and the Service Managers very helpful. I am very happy with them. More

by Lomllinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Romo is very helpful.
Mar 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thrilled to hear that, Linda! Let us know if you need anything else going forward!

Mar 28, 2022 -

Lomllinda responded

Thanks, will do.

March 17, 2022

I was taken on time for my appointment and was able to pick up my car after call from service rep with no delays. Very pleased with service. More

by mary13rn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 17, 2022 -

mary13rn responded

Good service job

Mar 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Thank you for the 5-star review, Mary! Glad we could get your vehicle in and out with no delays! Drive safe!

March 15, 2022

We had a great experience at Laguna Niguel MB. We were assisted by EQ Ambassador Andrew Price, who was very patient and made sure that all our needs were met. The process was efficient, and the se More

by Mia
Recommend Dealer
Yes
Employees Worked With
Andrew Price
Mar 28, 2022 -

Mercedes-Benz of Laguna Niguel responded

Andrew knocks it out of the park with every customer! Thank you for the kind words, shoutout, and 5 stars, Mia. Come back anytime!

...
47
...