Mercedes-Benz of Laguna Niguel

Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my car away and have it back in 10 minutes. Last time I was in, I had a slow leaking tire, one id replaced 5 months before. My service technician gave me a cost of $420 and it would take about 2 hours if I wanted to wait. I chose to wait and when he came and got me after only one hour fifteen minutes (underpromise/overdeliver) he had checked my tire warranty and I was only responsible to pay for the labor, $74! I was very happy with that. These guys run an efficient, friendly business. More

Efficient professional service advisor , prompt on the updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff updates , when I got the car back it was as if it was never driven before , can’t rave enough about the dealership and their staff More

Last evening I purchased a 2022 AMG E 53 from MB Laguna Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankY Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankYou Anya and Bernie. More

Had the pleasure of working with David Abrams. Communication was excellent, the entire transaction from start to finish was seamless. He promptly answered all my questions and was able to get us i Communication was excellent, the entire transaction from start to finish was seamless. He promptly answered all my questions and was able to get us into a vehicle with all the features that we were looking for. Price was fair, I definitely appreciate the small discount which no other dealer was willing to offer. I am looking forward to another opportunity to do business with David and MB Laguna Niguel. More

My experience with this establishment was one one the worst! As a customer integrity and trust is paramount. Complete waste of time, money, and effort. My car was returned to me with additional issues. I worst! As a customer integrity and trust is paramount. Complete waste of time, money, and effort. My car was returned to me with additional issues. I feel as if there was sabotage after I requested to have my car returned. More

Super helpful except I had to call a couple times and left messages for my technician to call me about an ETA. Never received the call but had to call 3-4 times, so super annoying left messages for my technician to call me about an ETA. Never received the call but had to call 3-4 times, so super annoying More

This is my third purchase here in laguna Niguel. The folks here are so professional and care about your needs. Looking forward to my next car in a couple of years!! Great business I wouldn’t go anywhe folks here are so professional and care about your needs. Looking forward to my next car in a couple of years!! Great business I wouldn’t go anywhere else! Tony Valle was super nice and helped me get exactly what I wanted. Shawn in finance was excellent, and so kind as well. More

I’ve bought 5 cars from this dealer, and have been pleased every time. The salesman, Bernie Mendez, is attentive without being overbearing, and truly listens. Their service department with Cesar Rom pleased every time. The salesman, Bernie Mendez, is attentive without being overbearing, and truly listens. Their service department with Cesar Romo is also top notch. More

EXCELLENT customer service! David Abrams, Sales EXCELLENT customer service! David Abrams, Sales Manager, is incredibly professional, personable, and highly efficient. He catered to my individua EXCELLENT customer service! David Abrams, Sales Manager, is incredibly professional, personable, and highly efficient. He catered to my individualized needs and went above and beyond to ensure a seamless process from reviewing the inventory to managing delivery. No small feat in buying a luxury vehicle from afar! I would highly recommend working with David, and the team at Mercedes-Benz of Laguna Niguel! More

Best dealership ever! The process was so easy. Thanks Bernie! The new GLA 250 is amazing! Bernie! The new GLA 250 is amazing! More