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Mercedes-Benz of Laguna Niguel
Laguna Niguel, CA
1,614 Reviews
Our 22-acre dealership has been family owned & operated for over 45 years, and we believe that the experience of buying a Mercedes-Benz should be as enjoyable as driving one. With exceptional offers on one of the largest inventories of New & Certified Per-Owned vehicles, we make it easier to realize the dream of driving home a Mercedes-Benz. Master Certified Sales & Service Staff and Zero-Wait Service are all part of our 5-Star Service at One Star Drive.
Visit us today off the 5 freeway and Avery, at One Star Drive or online at mblaguna.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 1,614 reviews
October 02, 2021
Great experience with a large variety of preowned cars , I met Reza Etemad and was extremely helpful to the upmost level , very honest and didn't hesitate to help me and advice me with a great effort and I met Reza Etemad and was extremely helpful to the upmost level , very honest and didn't hesitate to help me and advice me with a great effort and smile , also all managers , they made my buying experience easy regardless any difficulty . More
by Maged Andrawis
Employees Worked With
Other Employees :
Candace Eckart
September 28, 2021
Service oriented dealership. All representatives were super cordial and worked with us to get the best possible deal. Great location and atmosphere Spacious clean and good coffee super cordial and worked with us to get the best possible deal. Great location and atmosphere Spacious clean and good coffee More
by pattyweisz
September 27, 2021
Awesome service, truly candid & friendly staff. Patrick Healey was genuine, truthful and exceptionally informative. His sales manager demonstrated a pleasant demeanor. My family and I, had a positive and Healey was genuine, truthful and exceptionally informative. His sales manager demonstrated a pleasant demeanor. My family and I, had a positive and memorable experience. Will definitely recommend MB of Laguna Niguel to close friends and family members, and will be back for my next MB purchase. More
by Ed Tadros
September 23, 2021
Medical restrictions prevented us from driving to agency for service. MBLN picked up & returned our Metris after a complete 3-year service and a new set of tires. Excellent communication from Jesse & done for service. MBLN picked up & returned our Metris after a complete 3-year service and a new set of tires. Excellent communication from Jesse & done with a 24-hour turn around. More
by Greer
September 23, 2021
Super ! Super! Making a appointment as fast and easy more day to come and time compared to another dealer with a loaner car. Isabelle is very friendly on the phone line. They call to reschedule and leave a m day to come and time compared to another dealer with a loaner car. Isabelle is very friendly on the phone line. They call to reschedule and leave a message when you missed your appointment another + point. Service with Casey Scheirer is awesome ! , coming in everything when very well highly knowledgeable and understanding of what client need is all you could aak for. Got everything done fast in and out. Customer service is what I’m looking for they have it here. They even take care of small thing on your car when you get your vehicle back is another + point from this dealer. My house is a bit far from this dealer but all time is a big plus. Take my review go there. Ask for Casey you won’t be disappointed. More
by Leonnndou
Employees Worked With
Casey Scheirer
September 19, 2021
Easily he best service I have ever gotten from any type of dealer; this dealership has great employees and a way to make everyone feel st home. My Service Advisor, Tarek Saba, was terrific in every way. of dealer; this dealership has great employees and a way to make everyone feel st home. My Service Advisor, Tarek Saba, was terrific in every way. More
by j-beattie
Employees Worked With
September 18, 2021
Awesome Mercedes dealer full of lovely and kind personable individuals who care about your experience! And actually want to make you feel just right and special. Really amazing and trust worthy peo personable individuals who care about your experience! And actually want to make you feel just right and special. Really amazing and trust worthy people. So good that you would want an excuse just to get your car checked! I’m being funny but no I seriously mean every positive word I say and it’s not enough! More
by Hanieh Novinrad
September 18, 2021
All Mercedes Benz service people are very friendly and at the top of each one’s responsibility. Each has a “Be Here” attitude whereby they attend to you at a 100% of their time. There’s also life in the work the top of each one’s responsibility. Each has a “Be Here” attitude whereby they attend to you at a 100% of their time. There’s also life in the workplace because seems that everyone is happy servicing their customers. It’s a Joy to see the guys fo their work. Excellent Job! More
by LTE
